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ERIC Number: ED580092
Record Type: Non-Journal
Publication Date: 2017
Pages: 108
Abstractor: As Provided
ISBN: 978-0-3553-5448-5
ISSN: EISSN-
EISSN: N/A
From Good to Great: An Action Research Study to Improve the New Faculty Onboarding Experience
Williams-Smith, Rachel E.
ProQuest LLC, D.Ed. Dissertation, Capella University
Onboarding is a procedure an organization implements to help new employees adjust to their new roles and environment. This action research project sought to answer the question of how the new faculty onboarding process at a small, private, Midwestern university could be improved. Following a review of the literature, a researcher-generated plan on how to improve the process was presented to a group of stakeholder participants--composed of human resources personnel, administrators, administrative assistants, department chairs, and staff--in a focus group session for the purpose of improving it. Feedback was collected and the plan revised. New faculty participants were then invited to evaluate the focus group plan. Nineteen participated in providing feedback, 9 through survey responses and 10 through one-on-one interviews. Results indicated that the plan represented a considerable improvement to the onboarding process but could have gone further in addressing challenges arising from unique factors associated with the university's culture. The primary practical implication of the research is that the university's existing onboarding program should be expanded into a full-fledged, comprehensive process that begins before the orientation program and continues throughout the new faculty members' first year. It should include faculty mentoring, searchable web-portal access to important information, specialized training opportunities, job performance feedback, and periodic follow-up sessions to determine adjustment to this unique environment. It should also include open, invited dialogue regarding the university's unique culture and possible challenges that new faculty may experience with adjustment to it. The primary conclusion is that making these recommended improvements will move the program from being basically good, but insufficient, to being great, meeting a full range of incoming new faculty needs. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]
ProQuest LLC. 789 East Eisenhower Parkway, P.O. Box 1346, Ann Arbor, MI 48106. Tel: 800-521-0600; Web site: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml
Publication Type: Dissertations/Theses - Doctoral Dissertations
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A