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Frank, Harold Hillel – 1969
This study used not only formal interviews, questionnaires, and attitude surveys, but also observations and informal interviews, to evaluate the internal workings of a secretarial and clerical skill training program for nonwhite women. Most data came from over 1,000 two to five minute observations of trainees during the on the job phase of…
Descriptors: Attitudes, Behavior Patterns, Bibliographies, Clerical Occupations