This study aimed to investigate the system designed to support disabled university students from the perspective of disability coordinators. The research on this topic specifically is limited. Disability coordinators from a particular UK university were interviewed to better understand the support system from their own perspective. Interpretative…

The phenomenological study illuminated the lived experience of senior-level student affairs administrators who encountered high-profile crises, such as natural disasters, intentional violence, or accidents. In the midst of unimaginable tragedy, their lived experience was defined by: uncertainty and fear, heightened awareness, personal impact, and…

Breaking the Silence: A Phenomenological Exploration of Secondary Traumatic Stress in U.S. College Student Affairs Professionals is a qualitative-intensive mixed methods study using phenomenology and art-based research techniques to uncover the essence of secondary traumatic stress in U.S. college student affairs professionals. Researchers in the…

This study explored how supervisors in student affairs narrate their experiences of supervising new professionals. Utilizing narrative inquiry methodology, data were obtained through in-depth interviews of 13 supervisors and analyzed using thematic and narrative analysis methods. Implications for graduate preparation programs, professional…

This study explored effective writing strategies and scholarly identity formation during a structured program intended to help mid-level student affairs professionals produce manuscripts for publication. The most important strategy participants identified was to create a habit of practice to foster writing. After working with the researchers,…

This article examines undocumented/DACAmented status competency (UDSC) centered on the awareness, knowledge, and skills necessary for higher education institutional agents to support undocumented and DACAmented students. Forty-five community college professionals from four states (California, Connecticut, Georgia, and Wisconsin) were interviewed…

The student affairs profession is at a crossroads (Torres & Walbert, 2010) given digital technology's growth and the academy's administrative expansion (Bowen, 2013). Student affairs administrators must simultaneously respond to digital technology's implications in students' lives (Kirschner & Karpinski, 2010) and to new state and federal…

The purpose of this general inductive study was to understand how senior student affairs officers (SSAOs) have managed the response to bias on college campuses. The literature is clear about the negative effects of bias on targeted populations; however, there is a large gap in the literature when it comes to how bias incidents are managed. The…

The purpose of this qualitative comparative case study was to understand how front-line student services staff experience transition from a traditional model of service to an integrated model of service. There were three fundamental questions framing this research study: 1. What strategies and support systems were utilized by staff making the…

Transitions are a critical time for executives at all types of higher education institutions. Some vice presidents for student affairs sail through the transition period, while others stumble because they could not navigate the complexity of the new role. Vice presidents who appropriately match their leadership and management style to the new…

The purpose of this study is to explore what types of student services are useful in helping international students make a smooth transition to American college experience. Four members from an international student office at a particular four-year university in the U.S. were interviewed to discuss variables in student support services. The…

This study explores student affairs capitalism as the alteration of professional practice towards the financial interests of institutions. Student affairs capitalism has the potential to create dynamics in which the interests of students become secondary to the institution's economic needs. This study examined this phenomenon from the perspectives…

This article reports the outcomes of a study, undertaken from a phenomenographic perspective, of career practitioners' conceptions of social media usage in career services. Fifteen Finnish career practitioners--representing comprehensive, secondary and higher education as well as public employment services--were interviewed in focus groups. The…

This study applies self-efficacy theory from research on career-decision making to understand what influences underrepresented students' decision to enter the student affairs profession. The purpose of the study was to determine how underrepresented students choose student affairs as a profession. The study focused on undergraduate students who…

Available research and scholarship to serve as the basis for improving student services in Ghanaian universities are limited. The purpose of this study was to understand the perceptions of the work by deans of students at Ghanaian universities and to further understand the ways in which their experiences, values and philosophy influence their…