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Direct linkWilliamson, Kirsty; Bannister, Marion; Makin, Lynne; Johanson, Graeme; Schauder, Don; Sullivan, Jen – Australian Library Journal, 2006
Baby boomers are epitomised by the phrase "wanting it now". This large group of the population is better educated, more technologically literate, generally wealthier than any previous generation and has high expectations of quality services and products. Just as they have led other social revolutions, baby boomers are expected to revolutionise the…
Descriptors: Public Libraries, Baby Boomers, Individual Characteristics, Retirement
Thomsett-Scott, Beth; Reese, Patricia E. – Public Services Quarterly, 2006
The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…
Descriptors: Library Services, Reference Services, Interviews, Questioning Techniques
Hasty, Douglas F. – Journal of Access Services, 2003
The Virginia Boucher-OCLC Distinguished ILL Librarian Award is the most prestigious commendation given to practitioners in the field. The following questions about ILL were posed to the two most recent recipients of the Boucher Award: Tom Delaney (2002), Coordinator of Interlibrary Loan Services at Colorado State University and Lynn Wiley (2001),…
Descriptors: Recognition (Achievement), Academic Libraries, Library Services, Awards
