Changes and transformations in organisations are traditionally initiated by the management. This approach does not, however, encourage the agency of all the members in an organisation to engage in cooperative development of the activity. This paper presents an analysis of the development of participants' transformative agency in a Change…

A company or government is only as good as its most qualified employees. This qualitative interpretative phenomenological study sought to understand what skills are needed to supervise government information technology (IT) project managers through their lived experience. Fifteen participants in the field of government IT were interviewed. They…

This research investigates the role of the International Well Control Forum (IWCF) Rotary Drilling Well Control Training Program in developing safe oil drilling operations from the perspective of onshore and offshore drilling crews. The research methodology is a qualitative case study. A total of 40 IWCF candidates were interviewed, with 10 from…

Translingual practice is an emergent theoretical perspective which emphasizes the capacity and disposition for meaning-making across linguistic boundaries. Following on studies of globalized workplaces that have focused on lingua franca English, this article explores translingual practice as represented in interview and blog narratives recounted…

Purpose: This paper aims to explore why harmonisation, given its potential, is so difficult to achieve. It analyses the issues and challenges in achieving harmonisation of training and development across an industry. Design/methodology/approach: The approach was a meta-analysis of six research projects undertaken in the Australian rail industry.…

The purpose of this mixed methods sequential explanatory study was to explore how specific dimensions of supervisor support (mentoring, coaching, social support, and task support) influence the transfer of learned knowledge and skills to the job. Quantitative data were collected from employees (N = 48) who develop curriculum at an educational…

This study is an exploratory case study on supervisors' and front line managers' current practices towards the promotion of the socialization of employees with disabilities with their non-disabled peers. The researcher interviewed eight participants, four men and four women, purposefully selected from Connecticut and Indiana in person or over the…

The focus of this study was to identify leader behaviors that elicit successful engagement of employees with autism spectrum disorder, a population that is powerfully emerging into the workplace. The ultimate goal was to improve the quality of life of employees with autism spectrum disorder by facilitating an environment leading to their success.…

Classified employees comprise thirty two percent of the educational workforce in school districts in the state of California. Acknowledging these employees as a viable and untapped resource within the educational system will enrich job satisfaction for these employees and benefit the operations in school sites. As acknowledged and valued…

In this study, the authors explored the forms of social support, both positive and negative, that individuals with visual impairments receive in the workplace. This study was a follow-up to the authors' previous study (Papakonstantinou & Papadopoulos, 2009) that investigated the various forms of positive and negative social support received by…

Background: This paper examines the perceived quality of working life of workers with intellectual disabilities. Specifically, this paper looks at participants' perceptions in relation to perceived job demands and resources and their impact on experienced job satisfaction. Methods: In this cross-sectional survey, 507 workers with intellectual…

This research study focused on the factors that enable women of South Asian and African descent to succeed as leaders in the college system. The findings were derived from online questionnaires and in-depth interviews of 16 racialized women from two Greater Toronto Area (GTA) colleges. Many factors and recommendations were shared. Some of the…

Performance reviews, while stressful, can prepare employees for the next stages of their career. The best performance reviews are those where the supervisor knows the employee's skills and talents and offers suggestions on how to use those talents to develop other areas of job performance and professional growth. In this article, the author…

This exploratory empirical phenomological study looks at employee engagement using Kahn (1990) and Maslow's (1970) motivational theories to understand the experience of non-salaried employees. This study finds four themes that seem to affect employee engagement: work environment, employee's supervisor, individual characteristics of the employee,…

This sixth article in the Performance Technologist's Toolbox series focuses on the critical incident method of data collection. Critical incidents are narrative descriptions of important events that occur on the job and how employees behave in those situations. Critical incidents document the work context, the specific situation that arose, the…