The Connecting with Others program, initially developed to teach prosocial skills to special-needs students within regular classroom settings, offers an alternative strategy to classroom management and discipline through instruction in self-regulation skills and conflict resolution. The program for elementary grades consists of a K-2 volume and…

These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

Instructional materials are provided for a course that deals with improving assertiveness and attitude at work. Designed for use in a workplace literacy project, the course, developed by Mercer County Community College (New Jersey) and its partners, is also intended to teach students techniques of dealing with difficult people and effective…

Positive Adolescent Choices Training (PACT) is a health promotion program providing violence prevention programming targeted at black youth, at high risk for becoming either perpetrators or victims of violence. Conducted by the School of Professional Psychology of Wright State University in Dayton, Ohio, in cooperation with Dayton Public Schools,…

This curriculum guide contains four units for a secondary consumer and homemaking education course in dynamics of living. Unit titles include (1) Understanding Ourselves (Personality, Human Needs, Value Clarification), (2) Interpersonal Relationship (Developing Relationships, Communication, Accepting Responsibility, Conflict and Change), (3)…

THIS TRAINING GUIDE IS WRITTEN TO MEET THE NEEDS OF UNIVERSITIES AND COLLEGES TO WHICH THE PEACE CORPS, VISTA, CHURCHES, AND OTHER VOLUNTEER-USING AGENCIES TURN FOR HELP IN TRAINING THE NONPROFESSIONAL OR PREPROFESSIONAL LOCAL WORKER IN COMMUNITY DEVELOPMENT. THE LESSONS ARE DIRECTED TO THE "ENCOURAGER" WHO LIVES WITH THE PEOPLE PARTICIPATING IN…

This action research project implemented and evaluated a program to enhance students' prosocial behaviors. The targeted population consisted of students in two second and one third-grade classrooms in a declining urban area of a large midwestern city. The problem of inappropriate behaviors was documented through discipline reports, anecdotal…

Provides a personal view of a midsized urban school district's efforts to implement conflict-resolution programs throughout the district. The authors present the different approaches used and reflect on the successes or failures of each approach. Recommendations for overcoming common obstacles in program development are offered. (GLR)

This study examined the effectiveness of the Too Good for Violence Prevention Program (TGFV), a multifaceted interactive intervention. Grounded in Bandura's Social Learning Theory, the TGFV curricula focus on developing personal and interpersonal skills to solve conflict non-violently and resist social influences that lead to violence.…

This practicum was designed to address the problem of middle school students reacting to and handling conflict situations with violent behavior in an urban environment. These responses affected the well-being and safety of all middle school students at the school. The major goal was for middle school students to increase their awareness of…

Communication strategies needed for the specific responsibilities of college and university department heads are presented. Each chapter first describes communication strategies useful in handling an administrative task, and then uses real-life case studies to demonstrate their applications in typical situations. Readers are guided through a…

A program for improving student social skills was implemented in three classrooms of lower-class kindergarten and second grade students at two schools in order to reduce the number of behavior problems. Student behavior is a nationwide educational concern, and the problem of inappropriate behavior at the schools was documented by teacher…

This resource book features texts and activities for students in Australian correctional environments to develop skills necessary to complete the Certificates of General Education for Adults (CGEA). Resources and activities are geared for students at level 3 of the CGEA in reading and writing. A table provides examples of how texts and activities…

This action research project implemented and evaluated an intervention program to reduce disruptive behavior interfering with students' academic growth. The targeted population consisted of students in four primary classrooms in a large urban center in central Illinois. The problem of disruptive behavior was documented by means of a behavior…

This document includes a final report and curriculum manual from a project to help adult educators teach team training by developing a curriculum for use in teaching teamwork skills in work force literacy programs and by providing two half-day seminars to assist adult educators with effectively using the curriculum. The manual for work force…