The purpose of the study was to examine the relationship among new teacher training, the emotional competence of new teachers and their effectiveness in the classroom. Teachers with four years or less of teaching experience and were enrolled in Delaware's Comprehensive Induction Program were invited to participated in the study. Forty-eight new…

Conflict ranges from minor squabbles to dysfunctional relationships to all-out war. At its core, conflict is disharmony, dissension, division, and discord between people, interests, or ideas. Managing conflict is important in many environments and is the key topic of this guidebook. Examples and steps are presented that allow employees and…

Although the role that empathy plays in communication transactions is an important one, there is a great deal of confusion surrounding that term as it is used in the field of communication. Empathy may be best defined as a process consisting of 3 stages: (1) decentering, which requires a shift in focus or multiple perspectives; (2) role-taking,…

The felt-experience exercise is a form of cooperative learning. Participants are placed into dyads in which they interact with one another to realize and deepen their understanding of themselves, their partner, and the course content. Meaning is created through written reflection on personal experience and dialogue with one's partner. The…