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ERIC Number: EJ1271527
Record Type: Journal
Publication Date: 2020
Pages: 11
Abstractor: As Provided
ISBN: N/A
ISSN: EISSN-2158-2440
EISSN: N/A
Experiences of Online Counseling among Undergraduates in Some Ghanaian Universities
Amos, Patricia Mawusi; Bedu-Addo, P. K. A.; Antwi, Theresa
SAGE Open, v10 n3 Jul-Sep 2020
Counseling is an age-old practice with roots dating back to the 20th century. Twenty-first-century boom in technology has offered new opportunities for counseling practice, making it possible for counselors and clients to interact virtually without recourse to physical meetings. This study sought to investigate students' experiences of online counseling in some Ghanaian universities. A qualitative phenomenological approach was used to examine the experiences of undergraduate students using online counseling. Five of the student-clients used WhatsApp messaging, two used e-mailing, and one used WhatsApp video. A thematic approach was used to analyze student-clients' experiences. Accessibility, convenience, privacy, and mobility were some significant benefits they indicated concerning online counseling. On the contrary, loss of non-verbal cues, mistrust, and poor internet connectivity were their major obstacles to online counseling. Nevertheless, their issues were resolved with the use of online counseling. It is recommended that Counselors are trained in the use of online resources for counseling, and Management of Universities should introduce counseling technology devices to students to make online counseling more accessible and convenient.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://bibliotheek.ehb.be:2814
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Ghana
Grant or Contract Numbers: N/A