In many ways, specialized computer labs are the black holes of IT organizations. Budgets, equipment, employees--even space itself--are sucked in. Given a choice, many IT shops would engage warp drive and escape their gravitational pull forever. While Captain Kirk might have looked to Scotty for a fix to the problem, colleges and universities are…

As much as it is eagerly anticipated, freshman year is often a time of confusion, disorientation, and even alienation for many students. One in four college freshmen will drop out before completing sophomore year. The reasons for this high level of withdrawal vary, but a report suggests that new students often feel overwhelmed and unprepared for…