To ensure compliance with students' educational rights and monitor education systems, many countries have developed indicators that assign statistical value to the quality of education. The Basic Education Development Index (Ideb) is widely used in Brazil as a strategic management tool. This study proposes using Ideb, weighted by contextualized…

Survey methodology is the dominant approach among universities in the United States for reporting employment outcomes for recent graduates. However, past studies have shown that survey methodology may yield upwardly biased results, which can result in overreporting of employment rates and salary outcomes. This case study describes the development…

This chapter provides institutional researchers a foundation to understand workforce data and how they can be accessed and used within an institutional research operating culture. Specific wage methodologies, earnings reporting, and future directions for using wage data are provided.

This chapter provides an example of how one university's institutional research office played an active role in using data from institutional studies to guide the university toward courses ripe for change, faculty toward successful teaching strategies, students toward successful learning behaviors, and the university toward assessing the impact of…

This 60-Second survey (Appendix A) was a partnership between the American Council on Education (ACE) and AACRAO. Colleges and universities have invested in the use of data analytics to improve student outcomes, close attainment gaps, and improve organizational performance. As environmental conditions continue to evolve, the pressure to do so in…

Accountability is among the least understood policy issues in higher education (Burke 2005). The rapid rise in tuition costs in both public and private institutions (Heller 2006) in all corners of the globe (Altbach, Reisberg, and Rumbley 2009) has challenged the idea of higher education as a public good. Student learning outcomes is one…

This chapter demonstrates that the effects of good teaching and academic challenge on leadership and psychological well-being during the first year of college differ for African-American and White students, which suggests that institutional researchers should disaggregate data by race or other relevant student characteristics when trying to…

Benchmarking has traditionally been viewed as a way to compare data only; however, its utilisation as a more investigative, research-informed process to add rigor to decision-making processes at the institutional level is gaining momentum in the higher education sector. Indeed, with recent changes in the Australian quality environment from the…

While individuals in each country or part of the world face unique issues, many challenges facing higher education today are similar across the world. The great majority of higher education systems have grown in recent decades, enrolling far more students than they did in prior years and expanding their activities into new spheres such as economic…

The President of the University of Cincinnati charged the Academic Coordinating Committee (ACC), a universitywide governance body, to conduct a comprehensive review of degree programs by designing a process with multiple outcomes: building an academically stronger university; ensuring consistency with the institution's capacity and academic…

In this article, the author discusses how universities and the academics who work in them understand the relationship between teaching and research. In several countries, acknowledgement of the need to link teaching and research has led to the development of institutional strategies to achieve this goal. In South Africa, the linking of teaching…

The conversation in higher education has shifted, moving from a focus on what students know to a focus on whether they know how to think and, more importantly, toward the goal of providing skills needed for living and working in the twenty-first century. In this article, the authors present national evidence regarding the impact of intentional…

There is a steady line of research to understand faculty diversity and its impact on the work life quality of faculty and learning outcomes of students in the U.S. higher education systems. What makes this volume unique is that, rather than treating diversity as a static and simplistic concept, the chapter authors presented information to show…

This longitudinal multi-institution study examines the effects of students' involvement in high school service clubs and their level of civic-mindedness when entering college on their propensity and intentions to volunteer during college. The level of civic-mindedness was measured by a self-rating of their ability to work effectively with others…

One of the continuing areas of controversy surrounding higher education is affirmative action. The Supreme Court has agreed to hear "Fisher v. Texas," and their ruling may well influence universities' diversity initiatives, especially if they overturn "Grutter v. Bollinger" and rule that diversity is no longer a…