This chapter provides an example of how one university's institutional research office played an active role in using data from institutional studies to guide the university toward courses ripe for change, faculty toward successful teaching strategies, students toward successful learning behaviors, and the university toward assessing the impact of…

This chapter captures the mission and spirit of the California State University in its efforts to institutionalize undergraduate research and support the success of students traditionally underrepresented in higher education.

Accreditation is a process of external quality review created and used by higher education to scrutinize colleges, universities, and programs for quality assurance and quality improvement. Accreditation in the United States is more than a hundred years old, emerging from concerns to protect public health and safety and to serve the public…

In this chapter, the author contemplates the future of accreditation in the changing landscape of higher education in the United States. He presents a set of proposals for how accreditation can regain the confidence of college leaders and public policymakers. He begins with the assumption that changes in accreditation--some significant in their…

In this age of accountability, transparency, and accreditation, colleges and universities increasingly conduct comparative analyses and engage in benchmarking activities. Meant to inform institutional planning and decision making, comparative analyses and benchmarking are employed to let stakeholders know how an institution stacks up against its…

The portrait of the American college senior is a mix of economic pressures and shifting choices. Understanding that the senior year represents another critical transition point for college students, many U.S. colleges and universities are taking intentional steps to help students bring closure to their collegiate experience and accomplish the…

What is institutional research (IR)? One of the most widely definition of the institutional research is by Joe Saupe, who emphasized institutional research as a set of activities that support institutional planning, policy formation, and decision making. Institutional researchers and IR functions are embedded in the offices of strategic planning,…

There is a growing body of literature about assessment in higher education. Much of it is devoted to advocating the benefits of assessment, describing how assessment initiatives and programs might be organized within an institution, identifying key attributes of successful assessment projects (leadership, resources, faculty engagement), and…

Over the past several decades, student transitions have become a primary focus for many higher education staff and faculty. Not surprisingly, these educators have concerned themselves primarily with the transition into college, because high first-year attrition numbers reflect how challenging this transition is for many new students. Attention has…

Institutions that have organized and centralized their data enjoy an obvious advantage in grappling with strategic planning and other issues. As the drumbeat for accountability, planning, and demonstrating effectiveness to internal and external stakeholders intensifies, the stature and importance of institutional research offices on most campuses…

The current landscape of higher education requires those in academe to be accountable to an array of constituents. With students, parents, and government seeking proof of a return on their investment and efficient management of fiscal and human resources, it is essential to have access to appropriate and useful data when researching the operation…

Institutional research (IR) offices on campus are not all alike, any more than campuses are all alike. They may differ in their reporting line, range of responsibilities, level in the campus hierarchy, and work emphasis. Institutions differ in complexity (number and level of programs, colleges, and schools), size of the student body, affiliation,…

Institutional research can enhance an institution's competitive advantage through admission research by comparing the characteristics of inquirers who apply with those who do not; by documenting trends in the characteristics of applicants; and by conducting studies of accepted students, comparing those who matriculate with those who do not.…

American regional accreditation serves two basic functions: quality assurance and quality improvement. Through its public function of quality assurance, accreditation signals to prospective students, parents, employers, and others that the institution meets fundamental standards of quality. Through its private function of quality improvement,…

Distance education in its many forms had been around for decades, but the Western Governors University (WGU) was arguably the first "virtual university" (VU) in the United States, or at least the first VU that gained widespread attention from the press and public. After the governors in the Western Governors Association announced they would create…