Traditional institutional research systems may limit who is counted and how they are counted because of limitations associated with disability classification, self-disclosure of disability status, and accessibility limitations inherent within some data-collection methods. As postsecondary institutions work toward improving access for disabled…

In this article, the authors detail the major themes set out in the previous articles in this volume, tying them together using the framework of organizational intelligence. In his article about the nature of institutional research, Terenzini (1993) invoked the concept of organizational intelligence, arguing that institutional researchers must be…

When the history of American higher education is rewritten years from now, one of the storylines of the first decade of the twenty-first century likely will be the emergence of student engagement as an organizing construct for institutional assessment, accountability, and improvement efforts. The engagement premise is straightforward and easily…

Colleges and universities in the United States are being challenged to assess student outcomes and the quality of programs and services. One of the more widely used sources of evidence is student engagement as measured by a cluster of student engagement surveys administered by the Center for Postsecondary Research at Indiana University. They…

Community colleges are pulling back the covers of student performance in favor of a new "culture of evidence." One hundred two community colleges in 22 states have joined Achieving the Dream: Community Colleges Count. Backed by a partnership of foundations and research organizations, the effort provides funding, coaching, and data-driven…

The formal assessment of student engagement, as it has developed in recent years, is not necessarily a faculty-driven activity. Most faculty members who teach undergraduates are involved in the informal assessment of student engagement by taking attendance, observing student behaviors or expressions in class, providing feedback on assignments, and…

Most institutional research (IR) practitioners lack access to direct measures of longitudinal student learning, let alone assessment instruments systematically embedded into the curriculum that yield representative cognitive gain data controlling for student motivation. Typically, measures of student learning growth rest on findings from survey…

Survey data are widely used in higher education for purposes such as assessment and strategic planning. One of the most common ways of using surveys has been to assess student learning outcomes by means of proxy questions on a survey, assuming that students who engage in specific behaviors (called engagement) have learned more during college than…

The intent of the authors in preparing this paper is to compare and contrast the roles of Institutional Research in informing decision making and governance in higher education. Using a case study format the authors will provide an example of a research project conducted within each of the following sectors of United States higher education…

In the current climate of emphasis on outcomes assessment, colleges and universities are working diligently to create assessment processes for student learning outcomes, competence in general education, student satisfaction with services, and electronic tracking media to document evidence of competence in graduates. Benchmarking has become a…

While many studies have examined nonresponse in student surveys, little research investigates why some schools achieve higher student survey response rates than other schools. Using hierarchical linear modeling, we analyze survey data from 321 institutions that participated in the 2003 National Survey of Student Engagement to understand how…

This study reports how an institutional research office at a large public research university has taken the lead to call attention to retention problems, describe attrition/retention predictors, and influence policy. Building on existing retention theories and previous institutional research studies, the institutional research office began…

Electronic portfolios (eportfolios) represent an assessment measure with strong potential to provide feedback about student performance to improve curricula and pedagogy, to determine individual students' mastery of learning and support feedback for improvement, and to actively involve students in the assessment process. This study examined the…

The NEAIR 2010 Conference Proceedings is a compilation of papers presented at the Saratoga Springs, New York conference. Papers in this document include: (1) Collaboration Between Student Affairs and Institutional Research: A Model for the Successful Assessment of Students' College Experience (Michael N. Christakis and Joel D. Bloom); (2) Direct…