Understanding how computer users allocate attention to features of potentially dangerous emails could help mitigate costly errors. Which features are salient? How stable is attention allocation across variation in email features? We attempted to measure the mental salience of several email features common in spam and/or phishing emails. We created…

This article examines potential consumer harm that may arise due to regulating modern financial services communication technology with rules written in the early 20th century. It is argued that disparities in record keeping regulation across communication mediums disincentivizes the use of technology capable of generating records for consumer…

In many countries today, there is emphasis on teachers' interaction with parents. Also, parents are expected to be involved in their children's schooling. Teacher education, however, has been criticized for not preparing the prospective teachers sufficiently for the task. International studies have found on the one hand that digital technology…

FirstVoices is a technology-centered organization that works with forty-seven Indigenous language communities around British Columbia. One of its top priorities is providing high-quality technical assistance as well as accessible annual training sessions for the platform. This requires nuanced systems of support and adaptability within the methods…

The prevalence of information and communication technologies (ICTs) has brought about profound changes in the field of reading, resulting in a large and rapidly growing number of young digital readers. The article intends to identify key contextual factors that synergistically differentiate high and low performers, high and average performers, and…

E-mail is having a profound impact on the workplace; this is particularly true for schools and for those in the position of principal. This article uses data from interviews with 70 school principals to illustrate how e-mail influences their work and workload. Benefits of e-mail use for principals include convenient and efficient communication…

In today's survey climate, many individuals doubt the legitimacy of survey invitations. Phishing, an Internet-based fraud that tricks users into disclosing private information, has the potential to further erode the perceived legitimacy of e-mailed survey invitations and harm cooperation. However, no study has tested the effect of phishing on…

Preparing students for careers in digital marketing requires marketing educators to design and deliver courses with relevant and timely content and learning activities that facilitate knowledge comprehension and skill acquisition. Marketing educators may incorporate online training and certification programs on digital marketing in their courses…

Digital media and digital data processing have substantially influenced public institutions in recent years and changed their efficiency, effectiveness and organisational set-up (nature of organisations). Based on Fountain's Technology Enactment Framework (TEF), this paper argues that, firstly, in a circular process, digital requirements transform…

The Internet and information and communications technologies (ICTs) have been found to produce meaningful social interactions and greater social support among older adults (White et al., [White, H., 2002]). Despite these benefits, the Internet and ICTs are not widely used among the older-adult population (Cresci, Yarandi, & Morrell, [Cresci,…

This article provides a snapshot of the digital collaboration practices in a postgraduate master programme studio, focused on service and interaction design. It presents and discusses research from a student survey focused on evaluating the usefulness of the online collaborative software (OCS) 'Slack' and how it relates to a broader media ecology,…

The current analysis aims to research the impact of ICT usage on students' achievement in the 2018 PISA assessment, specifically achievement in mathematics, science and reading scales. In this assessment, a total of 5,058 randomly selected students from 224 schools across Kosovo took part in the study. In addition, to the subscales assessing…

This study explored the perspectives of elementary school families and their preferences in communicating with their child's teacher. The researchers utilized an online survey method which was distributed to the families of one elementary school. Survey questions included areas of communication patterns, perceptions, and advice for improvement…

Transnational articulation programmes are one way China is attempting to advance its higher education (HE) system. We report a study of twelve Chinese students' experiences in two China-Australia 2 + 2 articulation programmes. In our analysis of semi-structured interviews, we use Bourdieu's concepts of field and habitus to understand the impact on…

The administrative processes are defined by the single text of administrative procedures (TUPA), which guarantee the delivery of services to users. Unfortunately, in the public university there are barriers that affect their execution generating considerable delays. The success in the issuance of services is measured by the level of service and…