Discussion of the concept of service and its significance for library reference work focuses on attitudes and qualities important to good service. The changing nature of reference resulting from technological developments and the appropriateness of these values for modern day reference work are then addressed. (13 references) (MES)

This article discusses six maxims by which to run library automation. The following maxims are discussed: (1) Solve only known problems; (2) Avoid changing data to fix display problems; (3) Aut viam inveniam aut faciam; (4) If you cannot make it yourself, buy something; (5) Kill the alligator closest to the boat; and (6) Just because yours is…

This article, the second installment of CIL's (Computers in Libraries) 2005 Helping You Buy series, provides an in-depth look at library selfcheck systems from 10 vendors. The product comparison chart will help you to quickly and easily compare products from competing vendors. All of the information on the product comparison chart came directly…

Most school librarians do not think of copyright compliance and facilities planning in the same breath. Yet the design of space--physical and virtual--can discourage or promote compliance, or even help police it. Placement of and access to equipment, traffic patterns, signage, and student workspace all may influence copyright-compliance behavior…

Mass digitization of the bound volumes that we generally call "books" has begun, and, thanks to the interest in Google and all that it does, it is getting widespread media attention. The Open Content Alliance (OCA), a library initiative formed after Google announced its library book digitization project, has brought library digitization projects…

Discussion of the application of CD-ROM technology for online public access catalogs (OPACs) covers: (1) the production process; (2) costs; (3) advantages and disadvantages of using CD-ROM; (4) current CD-ROM applications; and (5) future developments. (5 references) (MES)

The state librarian of Michigan looks at how information technology has been used thus far and how it can be used more effectively in the future. Library automation is given as an example of how people can adapt. (JOW)

Discussion of recent developments in personal workstations and software that make it possible to extend the utility of library systems presents the advantages of workstations as well as technical problems and potential solutions. Development of a simple prototype workstation environment at the University of Western Ontario is described. (16…

A founder trustee of OCLC recounts the steps toward automation of library catalogs encountered during his career, from the use of punched cards in a circulation system to the implementation of online union catalogs. (CLB)

Explores library-related implications of the U.S. Department of Justice's investigations into the operations of Microsoft and Intel and suggests that developing a broader understanding of information technology marketing is crucial to the short- and long-term future of libraries. (MES)

In this column, the author relates his experiences in the use of library technology over his 20-year career at Vanderbilt University. He describes how computers in libraries have transformed almost every aspect of how the library provides its services and performs its work behind the scenes. In addition, the author shares a few successful…

Since technology is so expensive, making the wrong purchasing decisions can have severe financial consequences. The purpose of this article is to describe three technology decisions that failed to achieve their original intent. For each of the three, the author's discuss the expectations of the chief information officer, the vendor's sales pitch,…

Eighteen scholarly papers and eighteen abstracts comprise the content of the 8th "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. Many of the…

Reports results of a 1987 survey of the British membership of Aslib on the use of information technology in libraries and information centers. Responses are analyzed in four areas: (1) hardware; (2) software applications and packages; (3) online searching; and (4) new technologies for communications, document delivery, and information storage. (2…

Addresses some problems associated with technological change and examines the nature of data and technology, organizations, and computer-mediated work. Concepts of sociotechnical systems design are related to library automation, and a set of strategies for facilitating technological change is proposed. (29 references) (Author/CLB)