ERIC Number: EJ1224670
Record Type: Journal
Publication Date: 2019
Pages: 12
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1570-0763
EISSN: N/A
The Use of E-Mail and Principals' Work: A Double-Edged Sword
Pollock, Katina; Hauseman, David Cameron
Leadership and Policy in Schools, v18 n3 p382-393 2019
E-mail is having a profound impact on the workplace; this is particularly true for schools and for those in the position of principal. This article uses data from interviews with 70 school principals to illustrate how e-mail influences their work and workload. Benefits of e-mail use for principals include convenient and efficient communication with stakeholders, the opportunity to better manage workloads, and the ability to document daily communications by creating an accountability trail. Challenges include high volumes of e-mail, extended workdays, increased workload, greater expectations of shorter response time, and a blurring of the boundaries between work and home. The most compelling finding is that e-mail communication has intensified contemporary principals' work and transformed the principalship into a mobile position with poorly defined work hours.
Descriptors: Electronic Mail, Principals, Faculty Workload, Educational Benefits, Interpersonal Communication, Documentation, Accountability, Working Hours, Family Work Relationship, Information Technology, Foreign Countries
Taylor & Francis. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada
Grant or Contract Numbers: N/A