This paper focuses on the opportunities and challenges associated with the use of artificial intelligence (AI) in academic library operations. In the quest to render fast, effective and efficient services, academic libraries have adopted different technologies in the past. Artificial intelligence technologies is the latest among the technologies…

In December 2013, the Council on Library and Information Resources (CLIR) sponsored a workshop that explored the ways in which library and information technology services (LITS) organizations and academic institutions will need to evolve in the face of new challenges and opportunities. The workshop discussions, reflected in this paper, offer…

The authors compared Web usability definitions, collected from library professionals at academic institutions of the Association of Research Libraries (ARL) through online surveys in 2007 and 2012, to determine whether library practitioners' perspectives had altered as information technologies evolved during this time. The authors applied three…

In 2008, we started by pulling a sample of 483 public libraries from across the country, using 2007 public library annual report data. Because small libraries have different needs and resources than larger libraries, we stratified the sample to make comparisons by size, according to the following population groups: fewer than 10,000 served;…

At the 2011 ALA conference, social media was still a topic of many discussions. For the past few years, librarians have shared their efforts to incorporate social networking applications like Facebook and Twitter as part of library services. Some librarians have taken on the challenge of establishing a social network for their library, while…

The post-2.0 landscape has provided something of a reality check. It is now necessary to translate the familiar series of pleasant-sounding buzzwords into what Stephens describes as "conscious, carefully planned implementations" (2008). User-centered, culture of assessment, learning organization, transparent technology, point of need, community of…

Inspired by a new generation of librarians and children, Walter reconsiders the legacy passed on by the matriarchs of children's services and examines more recent trends and challenges growing out of changes in educational philosophy and information technology. This thoroughly researched book includes the current issues and trends of: (1)…

In today's schools and library media centers, emotion-laden concerns about new modes of information and communication technology can hijack librarians' attention, even taking center stage. Something about the online revolution and, more recently, the advent of Web 2.0 tools and their ability to create connections among users, as well as between…

That little rectangle with a button next to it? (Those things called search boxes but might just as well be called "resource drains.") Imagine it disappearing from a library's webpages. The intricate works behind these design elements make up a major portion of what library staff spends time and money developing, populating, supporting,…

This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…

During the Enlightenment of eighteenth-century France, the encyclopedists created a systematic compilation of all human knowledge in order to dispel current disinformation imposed by kings and clergy. The resultant Encyclopedie has been considered the turning point of the Enlightenment, where knowledge became power and the power was made…

Today's librarians must create an engaging setting for teaching and learning by offering a welcoming library space, a wealth of online resources, combined with librarians' expertise and collaborative instruction programs. Rapid advances in information technologies, new methods of teaching and learning, and the changing makeup of university student…