The University of Delaware developed an intelligent mail server to provide easy, inexpensive access to institutional information for faculty, staff, and students on any node, machine, or operating system on the campuswide computing network. Security concerns have been addressed. The small investment has returned immediate benefits. (MSE)

An explanation of electronic mail describes what it is, how it works, uses by campus administrators and national and international academic networks, how to get connected, costs, and how to use specific networks. Additional resources such as special interest mailing lists and selected library catalogs and databases are noted. (Author/MSE)

In 1994, the information technology organization at Indiana University, Bloomington, undertook a major computing technology conversion that affected 40,000 people. The project is described, and factors contributing to its success are discussed, including system architecture, marketing and customer communications, and migration of information…