Air-traffic controller might be a relaxing second career for anyone who's coordinated IT operations at a large research university. Just ask administrators at the University of Michigan in Ann Arbor. As at most big universities, IT operations on the academic side are decentralized on a major scale. When a faculty member in one of Michigan's 19…

When it comes to building and maintaining a cutting-edge infrastructure on a limited budget, nobody knows more about the pain points, challenges, and workarounds than the IT professionals tasked with overseeing campus IT. In a recent roundtable discussion with "Campus Technology" contributing writer Charlene O'Hanlon, four IT…

Everyone seems to have a different definition for "Web 2.0," but most people agree the phrase describes a second generation of web-based communities and hosted services that aim to facilitate creativity, collaboration, and sharing between users. Technically speaking, these new technologies include blogs, wikis, folksonomies…