This study addressed the problem of understanding administrators' perceptions of Internet of Things (IoT) adoption in higher education institutions in California. IoT is widely used in many industries worldwide, but its application in higher education is not as extensive. One of the most widely used methods of understanding perception for…

Background: Before the COVID-19 pandemic, telemedicine for healthcare delivery was uncommon. Medicare restricted routine fee-for-service reimbursements for rural patients, with payments made under restricted circumstances. In response to the pandemic, the Department of HHS amended the Coronavirus Preparedness and Response Supplemental…

The purpose of this study is to examine whether university leaders employed effective and appropriate crisis communication strategies via internal communication channels and systems with university faculty, staff, and students in Southern California during the 2020-2021 COVID-19 crisis. This study reviews (from the perspectives of university…

The COVID-19 pandemic disrupted the way Temporary Assistance for Needy Families (TANF) programs operate in unprecedented ways. This brief has two purposes: (1) To capture some of the adaptations and innovations that programs designed to meet the rapidly evolving circumstances of the pandemic; and (2) To highlight promising practices and pose…

This qualitative descriptive study explored how full-time faculty of a California higher education institution described their experience with the Information Technology Services employees' commitment, communications, and quality of customer service when resolving classroom Wi-Fi issues. The study used the model of Total Quality Management (TQM)…

Cloud computing has grown immensely in the past decade and is becoming increasingly important to organizations. The Computer Information Systems (CIS) program at Cal Poly Pomona has gone through a re-visioning process that included the addition of a course on IT infrastructure to address the growth of cloud computing and resulting changes in IS/IT…

The fields of augmented reality (AR) and virtual reality (VR) have seen massive growth in recent years. Numerous degree programs have started to redesign their curricula to meet the high market demand for people qualified to fill related job positions. In this paper, the authors perform a content analysis of online job postings hosted on…

As California invests in early learning and care, the state is also moving forward with a long-overdue plan to build a statewide longitudinal data system (SLDS) -- known as the Cradle-to-Career (C2C) Data System -- which will eventually connect data over time and across sectors like education, health, human services, and the workforce. This is a…

Purpose: This paper aims to center the experiences of three cohorts (n = 40) of Black high school students who participated in a critical race technology course that exposed anti-blackness as the organizing logic and default setting of digital and artificially intelligent technology. This paper centers the voices, experiences and technological…

With young people increasingly learning and communicating through visual and social media, schools are looking for ways to tap into students' interest in digital media. In a school district in Southern California, a very promising approach to technology use has emerged that integrates digital storytelling into instruction. Findings from a…

Purpose: The purpose of this qualitative case study was to explore how using technology tools during mentoring impacts the desired outcomes, as defined by the mentor-mentee contract, of the mentoring relationships of technology workers at a private graduate university with the main campus in Southern California. Methodology: This was a single…

This article explores prevalent stories about "Gen Z" students that unintentionally undercut both their success and learner-centered pedagogies. The authors consider how those beliefs might be reframed to serve all learners more effectively. We also explore how the racial reckoning, health pandemics, social unrest, and additional…

This ethnographic case investigates the relationship between the daily organizing work of one education technology "intermediary organization" (IO) in Silicon Valley, California and federal education technology policies. I argue that the IO constructed policy knowledge that reified discourses of "digital meritocracy": a belief…

A paradox exists between capital accumulation and corporate philanthropy: a record number of 'generous' donations and historic levels of social inequality. In education, tech companies are directing significant investments to shape public schools. Many efforts to support Latino boys are aligned with these goals, as interventions aim to prepare…

The potential of speech technology to improve educational outcomes has been a topic of great interest in recent years. For example, automatic speech recognition (ASR) systems could be employed to provide kindergarten-aged children with real-time feedback on their literacy and pronunciation as they practice reading aloud. Within these systems,…