Purpose: The purpose of this study is to explore how digital technologies at work serve as environments for informal workplace learning in knowledge work. Design/methodology/approach: Digital ethnography was used to investigate the digital environments of one public sector workplace. The data included observations, interviews and participant…

During an assignment as a change leader of a complex IT change program within a Dutch public government organization, I used action learning to develop and support the desired changes and to tackle the complex problems that usually accompany such a change program. During this action learning project, I took the role of facilitator and I devised…

Purpose: This case study explores trust at work, described by young professionals in the early stages of their careers. In this article, trust is approached as the study participants' experiences of interpersonal trust. More specifically, it refers to relationships between colleagues, among individuals or at group level (Ma et al., 2019).…

Despite the technical competence of Information and Communication Technology (ICT) graduates of the Department of Computer Science (DCS) at the University of Guyana, stakeholders' perception generally holds that they lack affective and behavioural (soft) skills. These soft skills are expected of them to lead and champion technological change in…

Post conflict is a term for category of developing countries from civil war, recent conflict, or security crisis. From extreme damaged infrastructure, they require significant help to provide security and development. Post-conflict countries, other than developing ones, they have not received much attention on development in information technology…