This paper presents the conceptual framework, value chain model and the system architecture of intelligent student relationship management based on cognitive technology with conversational agent for enhancing student's loyalty in higher education. The purposes were to synthesize the conceptual framework and apply it to develop the value chain…

This study examines how academic libraries in the UK responded to the Research Excellence Framework (REF) 2021 open access policy. Thirteen information professionals at twelve institutions across the UK took part in semi-structured interviews. Findings from the interviews reveal how libraries created and deployed new infrastructures, workflows,…

Decision-making, a key factor of organizational performance, is based on information retrieved from processing raw data. As businesses and consumers are shifting toward digital channels, more and more data is being generated through digital services and electronic devices. Big Data is argued to have significant benefits to businesses, and yet data…

Established retailers are facing growing competitive pressure from pure internet startups that are leveraging eCommerce marketplaces hosted by Amazon, Facebook, Alibaba, eBay, etc. Some traditional retailers, such as Best Buy, Macy's, and Walmart, have created an effective competitive response to these pure eCommerce startups by adapting their…

Test-based accountability policy in the US has resulted in increased availability and use of assessment systems to support instructional decision making. Though limited, literature to date suggests an important role for these systems as tools, mediating teacher knowledge and action. We examine system log data from NWEA's MAP assessment to better…

We draw upon Appadurai's 'scapes' and Latour's Actor Network Theory (ANT) to interrogate historical and spatial flows in relation to specific testing technologies. We reveal how testing systems, conceptualised as actor-networks, rearticulate colonial legacies of inequality which are intensified by new and emerging technologies. ANT helps trace…

The COVID-19 pandemic dramatically impacted the global post-secondary education environment beginning March 2020, leaving many classes using the traditional face-to-face delivery method scrambling to adapt. This paper describes the process used in response to COVID to convert a traditional lecture-style business intelligence class to a flipped…

Kruskal algorithm, as a minimum spanning tree optimization analysis algorithm, has been well used in the field of industrial production to find the optimal parameters. In this study, an interactive teaching platform based on Kruskal algorithm is built based on the ecological aesthetic education theory. Secondly, based on multiple internet of…

This paper examines strategic information systems' role in academic program planning, emphasizing department heads' perspectives at emerging universities. Employing a descriptive survey method, it gathers data from 54 department heads across three universities via a validated questionnaire, addressing system implementation and challenges. Despite…

Control systems are becoming ever more commonly used in everyday life. This is true both in industry and in the domestic domain, in the form of e.g., smart home systems. The quality of such systems can be increased by using formal verification methods, such as the model checking technique, to make sure that the designed system fulfills all user…

This teaching case describes the functionality of a system employing IoT sensors to monitor part levels for a fictitious auto parts manufacturer. Data from the sensors are used to populate a centralized database and generate a dashboard for management. The system also generates tiered alerts to notify part runners and managers of pending part…

This qualitative case study discussed the security training and awareness for iMiTs Art's cloud and information systems due to the digital transition to cloud computing capabilities and usage. The study was based on the technology acceptance of the TAM (Technology Acceptance Model) model, security training concepts of SETA (Security Education and…

With the global increase of infections caused by antibiotic-resistant bacterial strains, there is an urgent need for new methods of tackling the issue. Genomic analysis of bacterial strains can help to understand their virulence and antibiotic resistance profile. Bioinformatic skills are in great demand across the biological sciences. We designed…

The Unified Theory of Technology and Use of Technology (UTAUT) has been widely used in information system studies since its introduction in 2003. The current study synthesizes 40 empirical studies based on UTAUT in educational contexts using the one-stage meta-analytic structural equation modelling method. While the study confirmed the initial…

This study discusses the use of an online learning recommendation system as a smart solution related to changing the face-to-face learning process to online. This study uses user-based collaborative filtering, item-based collaborative filtering, and hybrid collaborative filtering. This research was conducted in two stages using the KNN machine…