Like the first two editions, this third edition is designed primarily to provide the beginning student of library and information science with an overview both of the concepts and processes behind today's reference services and of the most important sources consulted in answering common types of reference questions. The first 12 chapters deal with…

This description of the reference services available at the Joseph W. England Library, Philadelphia College of Pharmacy and Science, Pennsylvania, discusses users and types of requests and focuses on the referral service utilizing faculty consultants. Sample referral questions and guidelines for referral are noted. Eight references are cited. (EJS)

When called upon to aid in filtering through finance and investment information on the Internet, the business librarian is also faced with knowing what is available and how to find it. Web sites are identified that provide information about stocks and their exchanges, mutual funds, bonds, company annual reports, and taxes. (Author/AEF)

Provides an overview of Internet resources relevant to reference work in world history. It also presents URLs to select sites representing different uses of the World Wide Web in presenting information for the subject of World History. (Author)

Eight articles in this section focus on sports: the baseball mystique and scholarly publishing; importance of archiving sporting activities; museums and libraries partner to make sport history live; online resources for sports information; Webliography of general sports sites; public libraries responding to changing needs; sports fiction; and…

Describes resources to use for biology questions and provides search strategies for reference questions involving specific nomenclature. Highlights include nomenclature; common names versus scientific names; locating books and journal articles; and core reference sources. (Author/AEF)

Reference librarians can adapt services for older adults through interviews using interpersonal communication skills. Reader's advisory services, programming, and outreach activities should be focused to target older adult users. Information about issues of family relationships, health, housing, legal and financial affairs, and leisure can be…

Public libraries do not always meet community information needs because librarians are trained to answer questions through books when often the best information in an area is from alternative sources. The government provides free information on investments, jobs, health, and legal problems; experts and clearinghouses are other good information…

Suggests that current conditions are nearly ideal for the effective meta-assessment of online reference services (ORS), in part because expected patterns and modes of service have not yet been established for emerging and evolving online environments, and in part because the distance between theory and practice regarding reference service in…

As K-12 schools connect to the Internet, a new means of communication opens up to educators and students. This updated digest describes some sample services and resources available to the K-12 community via electronic mail. Information sources covered include: question answering services, including AskERIC and the Online Writing Lab; listservs or…

A clearinghouse on mastery learning (CML) has been established at Loyola University (New Orleans, Louisiana) to accommodate the informational needs of mastery learning researchers, practitioners, and policymakers. Manual and computer searches on this topic have been conducted in the following databases: ERIC, Education Index, Psychological…

Based on information provided primarily by two existing state-based information services, this handbook presents a clear, practical look at possible activities, procedures, and requirements of search services for educators. Descriptions of the two services that serve as models--Oklahoma's Sooner Exchange for Educational Knowledge (SEEK) and Texas'…

Under funding from the National Science Foundation, the Institute of Library Research of the University of California (Los Angeles) has carried out a study of mechanized information services in the university library" The basic premise of the study is that magnetic tape data bases are becoming available from a variety of national sources and that…

This guide is a recapitulation of the substantive content of a one-and-a-half day course which was given before three groups of Federal scientists and engineers. The purpose of the course was to train and inform working scientists and engineers as to the most direct and efficient means of seeking and acquiring information. A problem-solving…

This bibliography and review has been compiled to offer starting points for an individual who is interested in exploring the interdisciplinary nature of information counseling (IC) and to discern differences and common features between IC and its counterparts in social work, adult education, and library service. An introductory essay enumerates…