Explains in simple terms the nature and function of a number of basic types of business and industrial financial ratios. An annotated list of five basic sources for ratios is included and a reference list and bibliography are attached. (JL)

Identifies Internet sites that can be helpful to the business reference librarian confronted with questions regarding international trade. The sites for the major trade agreements are listed along with a currency exchange calculator that can handle date-specific historical conversions. (AEF)

Two knowledge-based systems (KBS) are compared and contrasted; a test, based on 15 typical United States government document reference questions about the federal level of government, measured correct responses and keystroke efficiency. Concludes that there is a need for improvement of KBS in the government information field. (Author/AEF)

Patron service is a high priority in the library setting and alleviating a large percentage of the directional questions will provide librarians with more time to help patrons more thoroughly than they are able to currently. Furthermore, in view of the current economic trend of downsizing, a navigational computer system program has the potential…

Newspaper librarians discussed the public use of their newspapers' libraries. Policies run the gamut from well-staffed public information services, within or outside the newspaper library, to no service at all to those outside the staff of the paper. Problems of dealing with tax and law enforcement agencies were covered, as well as cooperative…

Librarians store, protect, and provide the knowledge our modern society needs, but it is frequently difficult to justify the services a reference librarian provides. The work load of a reference librarian varies greatly with periods of frantic activity separated by much longer inactive periods. The role is principally passive, waiting for library…

Proposals are made for a goal oriented approach to coordinate bibliographic control in the multidisciplinary field of mental retardation, establish networks of information service, and provide consultants for setting up services in various institutions and locales. A review of existing efforts for bibliographic control, classification, and library…

Reports reflections of library school reference teacher who practiced for year as day-to-day reference librarian. Highlights include ideal reference librarianship; concepts helpful in explaining low morale; changes in basic reference service elements (information resources, clients, librarians); current coping strategies; and ways in which to cope…

The effects of personal systems on formal library and secondary information services use are analyzed. Conclusions are that personal information systems are not personalized libraries;'' formal library services should concentrate on developing complimentary programs. (9 references) (Author)

A new course at the University of California School of Library Service, Los Angeles, which involves actual library reference desk experience is described. (2 references) (NH)

Examines some of the many Internet/World Wide Web versions of MEDLINE and reports whether the file is "healthier" now than it was before. Describes two search examples and two non-National Library of Medicine Web MEDLINE sites. Notes that for MEDLINE searching, the user should pick a couple of sites and perform a personal comparisons and…

Reference librarians can offer much assistance for research on autobiographical accounts of the Holocaust, working in concert with faculty. This article reviews the state of Holocaust education in general, an academic reference department's role in student projects, and an overview of the wide variety of autobiographies that exist. (Author/AEF)

Focusing on the resources of an academic library (th University of California at Los Angeles, in this case), this booklet outlines and discusses a plan for conducting library research in preparing a term paper. Beginning with a section on books, in which the card catalogue is explained, the outline continues with sections on periodicals and…

Reference service is defined as the mediation by a librarian between the need structures of users and the structures of information resources. The general process by which reference librarians accomplish this is outlined as including the phases of question clarification, question translation, search strategy formulation, search execution, delivery…

Reference service can be defined as the interpersonal communication process which is designed to provide information to a person who needs it, either directly from an appropriate source, or indirectly by providing the person with the source or teaching him how to find the needed information in the sources. (Author/JAB)