Effective management of traditional materials will remain essential even when digital resources dominate scholarly communication. Examines traditional and digital objects in information services; provides an overview of collection management; discusses goal values, information services as purveyor and repository, the role of collection management,…

The complexity of the information environment, and more uncontrolled distribution and access, lead to new issues for users. Reference services, with a stronger instructional role, must become more proactive in providing a fully developed repertoire of services responsive to the multifaceted queries facing librarians today. (Contains 31…

This manual suggests and describes recommended reference services and sources for a small hospital library. Focusing on reference services, the first section includes information on ready-reference services; bibliographic search services, including taking and processing a request for a bibliography, National Library of Medicine literature…

The project set out to establish an operational film scheduling network to improve service to New York State teachers using 16mm educational films. The Network is designed to serve local libraries located in Boards of Cooperative Educational Services (BOCES), regional libraries, and a statewide Syracuse University Film Rental Library (SUFRL). The…

NASIC (Northeast Academic Science Information Center) was conceived by the New England Board of Higher Education (NEBHE) and funded by the National Science Foundation to promote the increased and more effective use of machine-readable bibliographic information resources by the academic community of the Northeast. In this first volume of a…

A telephone survey of State information agencies to determine the type of information services they provide resulted in a guide intended for use by user services personnel in referring requestors to specific information resources in a given State. In assessing the status of information resources and services in each of the 50 States, Puerto Rico,…

A test of a reputable scholarship search service using a fictitious student and characteristics revealed that the aid source information obtained was only fair in relevance and response rate to follow-up inquiry. Students are advised to concentrate on more productive sources of information: colleges, personal contacts, and publications. (MSE)

Presents a selective guide to some of the best Internet sites for obtaining reference information in the area of United States History. The categories covered include historical documents, archival directories, bibliographies, book reviews, statistics, discussion groups, biographical information, and online guides to the Internet. (Author)

A retired library administrator discusses contemporary reference service based on his experience as a volunteer at the reference desk of an academic library. Narrative includes education; experience; work setting; training; impressions of users; knowledge acquired from fellow reference librarians; and print and electronic resources. (AEF)

Discusses the interrelation of product content with associated services, or "blurring" (Davis and Meyer) and its relation to federal information and services. Highlights include the federal role in facilitating use of government-collected information; infrastructure and policy issues; and implications for university library reference services,…

This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…

Provides general information about documents available from the U.S. Government Printing Office (GPO). Describes how to get materials from GPO bookstores and gives their locations. Discusses bibliographies and guides to documents available and provides annotated lists of 40 items appropriate for use in elementary and/or junior high schools. (JM)

Provides several examples of drawbacks encountered when technological improvements are applied to the public access of library databases. Suggests that technological advances all carry some trade-off and that they should be employed cautiously. (NRP)

Discusses the development of reference services in developing countries and describes some of the functions of libraries and information services. Topics discussed include meeting users' needs; criteria for the planning and organization of services; and technology, including electronic dictionaries, computerized community information files,…

This library guide lists some of the more useful sources of information about colleges and universities that are available in the Fogler Library at the University of Maine. The 99 items cited are listed in four categories: (1) colleges and universities, including general, graduate, and foreign programs; (2) preparation for admission exams; (3)…