Describes the design of a management information system that has demonstrated efficacy in the operation of a research project in an educational environment. The four stages in the design of this system were information collection, information organization, information analysis, and information reporting. (RAO)

Trends in service marketing are explored as they relate to strategic vision, operational and organizational changes, and marketing tactics. Discussion includes the need for a market-driven culture, the use of training and incentives, the role of product management, and the significance of "mood." (Author/AEF)

Describes the components, collaborators, and services of INFOTERRA, an environmental information exchange network designed to facilitate the exchange of information among countries and to promote knowledge with countries of the international environmental situation. (MDH)

An information society is one in which the expression "to earn one's daily bread by the sweat of one's brow" appears decidedly anachronistic. People have been seduced by the rhetoric of novelty and confused by the surface significance of terms which have become accepted parts of everyday speech. What do rubrics such as information society,…

The report of the ad-hoc panel and the 25 papers in these proceedings cover a wide spectrum of issues and perspectives relating to information systems, services, and networks at both the national and international levels. The first part of this six-part volume presents the panel's report, which reviews the history of the panel and its purpose and…

Produced as part of the United Nations Educational, Scientific, and Cultural Organization (UNESCO) Records and Archives Management Programme (RAMP), this publication provides information about the essential character and value of archives and about the procedures and programs that should govern the management of both archives and current records,…

Participants in the meeting summarized in this report advised and made recommendations on appropriate activities and programs conducive to the development of cooperative networks and the exchange of information and experience in science and technology in the Asia Pacific Region. Invited in their personal capacity as experts, the 14 participants…

This bibliography covers computer engineering and computer architecture for all sizes of computers. Not covered are areas of mathematical computer science or publications dealing specifically with microcomputers. This document is a survey of information sources in computer engineering and is intended to identify those core resources which can help…

With new developments constantly occurring in computer science, it is difficult for anyone to keep up with the changes and the material being published in the field. This document is a survey of information sources in computer science and is intended to identify those core resources which can help engineers and librarians to find information about…

Papers on library network activities in Canada, the Third World, Japan, Malaysia, Brazil, and Sweden which were presented at the 1982 International Federation of Library Associations (IFLA) conference include: (1) "Canada: A Voluntary and Flexible Network," a review by Guy Sylvestre of the political, social, and economic structures…

The first of two volumes, this document describes the planning process of a 5-year plan for meeting the telecommunications and automatic data processing (ADP) needs of the federal government, examines the planning efforts of several typical agencies, and explores issues involved in managing new technology as it evolves. For each agency,…

The purpose of this annual report is to provide the managers of scientific and technical information programs with an overview of information related developments in the federal government. Other individuals concerned with information needs of their organizations may also find this publication useful. Descriptions of over 60 programs engaged in…

This document presents a research effort intended to improve the economic information available for formulating politics and making decisions related to Information Analysis Centers (IAC's) and IAC services. The project used a system of IAC information activities to analyze the functional aspects of IAC services, calculate the present value of net…

Due to complications that arose after the change of government in Portugal, staffing problems at the Portuguese Centro de Documentacao Cientifica e Tecnica (CDCT) were not resolved until March 1977. As a result, the cooperative program between Portugal and Sweden for scientific and technical information and documentation fell behind its original…

A detailed work plan is presented for the conduct of Phase II activities, which are concerned with creating a pilot test file, conducting a test of it, evaluating the process and input of the file, and preparing the file management plan. Due to the outcomes of activities in Phase I, this plan was revised from an earlier outline. Included in the…