For this kit, 119 Association of Research Libraries (ARL) academic libraries were surveyed to identify: (1) the practices in the area of information desks; (2) information desk staffing; (3) information desk functions; and (4) their relation to the other service points within the particular library. Responses were received from 87 libraries, some…

The Northeast Academic Science Information Center (NASIC) program, funded by a grant from the National Science Foundation to the New England Board of Higher Education, experimented in using a regional organization to develop an intermediary role in the process of providing machine-readable bibliographic search services to the academic research…

For the past two decades the central Information Retrieval Services of the Max Planck Society has been providing database searches for scientists in Max Planck Institutes and Research Groups throughout Germany. As a supplement to traditional search services offered by professional intermediaries, they have recently fostered the introduction of a…

Assessed library instruction initiatives with respect to OPACs by surveying 414 academic, public, school, and special libraries. Most participants' libraries have modified library OPAC software; librarians continue to teach use of the online catalog; few systems have built-in tutorials; and few have computer-assisted instruction. (Author/JKP)

As information literacy becomes vital to functioning effectively in today's world, the public library has a responsibility in ensuring that the specific information and reference needs of children are adequately addressed. Children as reference clients require skilled and considered assistance to locate information relevant to both their perceived…

One in a series of bibliographies related to rural library service, this document lists 164 entries dealing with reference services. The entries, dated from 1970 to 1978, are listed alphabetically by author with complete bibliographic information and consist primarily of national and regional library journals (nearly all published in the United…

An instructional module designed to help librarians learn to identify and negotiate reference questions is presented and discussed. The instructional module consists of an essay on performance of negotiation as a decision-making step in the reference process, and exercises for identification of queries that should be negotiated. A videotape which…

At Stanford University, two major projects have been involved jointly in library automation and information retrieval since 1968: BALLOTS (Bibliographic Automation of Large Library Operations) and SPIRES (Stanford Physics Information Retrieval System). In early 1969, two prototype applications were activated using the jointly developed systems…

Papers on Third World academic, research, and medical libraries and their role in scientific and technical information transfer, which were presented at the 1983 UNESCO/IFLA (United Nations Educational, Scientific, and Cultural Organization/International Federation of Library Associations) seminar, include: (1) "Development of Effective…

The goal of Maine's Dissemination Capacity Building Project--the Information Exchange--is to build a comprehensive system for disseminating current information resources to Maine educators at every organizational level. This report begins with an abstract describing three major components of the information exchange: (1) a computerized information…

"Illinois Libraries" for June, 1975, is devoted to interlibrary cooperation and the multitype library network as exemplified by the Illinois Library and Information Network (ILLINET). The history, geographical coverage, member and affiliate libraries, and the workings of the network at various levels are described. A second section…

Two questions arise in regard to the computer-based humanities reference services: (1) What knowledge, abilities, and attitudes should the information specialist or librarian in the university library have in order to aid users in fully exploiting the innovative humanities information handling processes? (2) To what extent do users in the…

This book covers the role, purpose, and philosophy related to each of the major functional areas of library public service. This sixth edition, on the presumption that most people know the basic facts about computer hardware, does not include the chapter (in the previous edition) on computer basics, and instead integrated specific technological…

These Proceedings of the Third Internet Librarian Conference include the following papers: (1) "Networking the Network: What Information Technology Fluency Can Do for You" (Jose Aguinaga, Kitty Little, and C.D. McLean); (2) "Moving Out of HTML into Database Solutions for the Web" (Kristin Antelman); (3) "Creating Your Own…

Suggests guidelines to help libraries formalize their electronic reference services. Covers the following issues: administration/management (library division/department, library administration, campus administration, academic departments); services; primary clientele; personnel; infrastructure/facilities; finances; and evaluation. (AEF)