Effective management of traditional materials will remain essential even when digital resources dominate scholarly communication. Examines traditional and digital objects in information services; provides an overview of collection management; discusses goal values, information services as purveyor and repository, the role of collection management,…

Graduate programs must examine the curriculum for reference and information access professionals. Greater access to information sources by users has highlighted the need for reference and information professionals to develop new skills including more technological knowledge, a better understanding of user information-seeking, new instructional…

The complexity of the information environment, and more uncontrolled distribution and access, lead to new issues for users. Reference services, with a stronger instructional role, must become more proactive in providing a fully developed repertoire of services responsive to the multifaceted queries facing librarians today. (Contains 31…

The focus of this collection of papers about library reference service is on the community outside the library, rather than the special populations served within it. "Conflicts in Value Systems" (Allen B. Veaner) is an overview of the major conflict areas facing the library profession today. "Reference Services for Off-Campus…

A 2-year project to establish an information center for collecting, collating, and distributing information on recreation for the handicapped is described. The setting is defined, including the purpose, personnel, and overview of the project; problems associated with establishing the project are discussed. Changes in goals and the production,…

A telephone survey of State information agencies to determine the type of information services they provide resulted in a guide intended for use by user services personnel in referring requestors to specific information resources in a given State. In assessing the status of information resources and services in each of the 50 States, Puerto Rico,…

This paper applies an evaluation method for World Wide Web sites that provide access to online reference materials at academic and public libraries. The evaluation of Web sites was performed with a questionnaire form focusing on Web site currency, accuracy and relevancy; Web site organization/structure; Web site presentation; URL maintenance; and…

Discusses the interrelation of product content with associated services, or "blurring" (Davis and Meyer) and its relation to federal information and services. Highlights include the federal role in facilitating use of government-collected information; infrastructure and policy issues; and implications for university library reference services,…

This document provides an overview of the concepts and processes behind reference services and the most important sources consulted in answering common reference questions. The book is divided into two parts. Part 1 deals with concepts and theory. It covers ethical aspects of reference service, the reference interview, the principles and goals of…

Based on a study of the Free Library's current operations, including its financial support, expenditure, facilities, usage, staff, organizational structure, administrative proceedings, goals, objectives, and specific functions, a long-range plan for the library within the framework of Philadelphia's municipal finance limitations is developed. An…

This report summarizes the activities and impact of the Alabama Information and Development System (AIDS), an educational resource project funded from 1976 to 1981 by a federal Dissemination Capacity-Building Grant. Computerized literature searches, collection of information on local educational programs in an Alabama Resource File, coordination…

A series of symposia were conducted to provide forums for discussion of the problems arising when introducing into the single campus university library media which can be processed by computers. The first symposium "xplored the relationship between the university library and national network systems. The second concerned the relationship of…

In its second year of activity, the Northeast Academic Science Information Center (NASIC) program of the New England Board of Higher Education (NEBHE) has assisted 18 universities and colleges in the Northeast in the implementation of local capabilities to provide computer-based reference services. Working through the libraries at these…

A survey of 92 corporate and government libraries in Victoria, Australia, reveals that 64.8% were restructured over the last 5 years. Reasons for outsourcing; services being outsourced; the impact of budgets; and the use of service fees are examined. (AEF)

This book addresses issues currently facing library media specialists. It is a collection of case studies designed for both the beginning and the experienced professional. The 48 cases cover all types of schools (elementary, middle, and high schools; public, private, or parochial in urban, suburban, and rural communities) and examine four basic…