Discusses chemical information services offered in industrial chemical libraries, based on experiences at the 3M Library. Topics include qualifications of chemical information professionals; corporate culture; clients; services, including reference, current awareness, confidentiality, and end-user support; and information resources, including…

Librarians cannot distribute their collections electronically until the problems of intellectual property and free-and-equal access are resolved. Libraries must overcome restrictions of "virtual libraries" thereby making copyrighted texts freely available. Libraries must be promoted as places where readers freely consult both copyrighted…

The concept of relevance remains central to library and information studies work. Five Women's Studies faculty members were interviewed concerning their immediate reactions to different resources provided in direct response to real, on-going information needs. Criteria identified by this approach went beyond topicality, currency, and other basic…

This Starter Kit is designed to help organizations and individuals who wish to offer human-mediated information services via the Internet to users in the K-12 community. A six-step process is proposed for organizations to follow in creating an "AskA" service. This process addresses all aspects involved in building and maintaining an AskA…

Prepared to provide guidance in the provision of reference service, this statement expresses the understanding between the library administration and the Reference Services Department of Ellis Library at the University of Missouri-Columbia concerning the manner in which the department's responsibilities are to be carried out. The procedures will…

A handbook is provided for library administrators who are planning to install commercially available on-line interactive search services. It includes guidelines for selecting and organizing the service, staffing, training and orientation, preparing the service sites, promotion and user education, finance, data collection, and service evaluation.…

In conjunction with the National Science Foundation (NSD), an on-going experiment is being conducted to test the feasibility of increasing public access to 16 major data bases by providing public libraries with on-line, interactive, retrieval capacity. During the period from January to March 1976, the major activities of the study were: (1) a…

In order to determine the information services provided by state information agencies, a telephone survey was conducted with representatives from 50 state agencies, Washington, D.C., and Puerto Rico. The survey solicited data regarding: (1) the comprehensiveness of each agency's Educational Resources Information Center (ERIC) microfiche…

The Midwest Regional MEDLARS Center in Ann Arbor, Michigan which was established in April 1966 and terminated in April 1972 is described. The Center implemented MEDLARS Demand Search service in December 1967. During its years of operation, the Michigan MEDLARS Center formulated and released 4,823 Demand Searches. The searches originated from: the…

Discussion of various alternatives for privatization of the National Technical Information Service (NTIS) being studied by the Department of Commerce highlights issues identified in the April 1986 notice in the Federal Register, representative users' comments, the range of NTIS services and products, and the implications of privatization for…

InfoTrac is a laserdisc system that provides local computer-access to Information Access Company's periodical databases and offers libraries an extensive, self-contained reference system. The system, which employs an IBM PC microcomputer, a Hewlett-Packard Thinkjet printer, and a Pioneer videodisc player, provides advantages of online searching at…

Throughout 1999 and 2000, 234 academic institutions in Canada--66 university libraries and 168 college libraries--were asked to respond to a survey of library services for off campus users. Previous surveys were conducted in 1984 and then again in 1988. It was felt that with the advent of the World Wide Web, increased levels of library automation,…

Forty-six panels address topics including women in information science; users and usability; information studies; reference services; information policies; standards; interface design; information retrieval; information networks; metadata; shared access; e-commerce in libraries; knowledge organization; information science theories; digitization;…

Discusses impacts of the Internet on reference services and changing roles for reference librarians. Describes a continuum of libraries (Sutton) from a paper-based (traditional) to a fully digital library. Examines K-12 uses and benefits of digital reference services (question-and-answer services sometimes referred to as AskA's). Describes K-12…

Compares traditional cataloging to Web-based. Discusses intellectual-access issues as they apply to reference services today, and outlines deficiencies in traditional cataloging, and corresponding attributes of Web-based intellectual access. Notes ways that catalogers and public-service librarians can address these issues. (Author/AEF)