Summarizes the development of the Computer-Aided Reference Services (CARS) division of the University of Utah Libraries' reference department. Development, organizational structure, site selection, equipment, management, staffing and training considerations, promotion and marketing, budget and pricing, record keeping, statistics, and evaluation…

This paper describes the provision of end-user search services in the libraries of the University of Ottawa using BRS/After Dark. It is noted that the service--Online After Six--is available during the evening hours to university faculty, students, and staff and to the general public. Program planning stages, service regulations, fees charged, and…

Online bibliographic searching provides an alternative to the traditional manual literature search to access the already large and rapidly growing literature on agriculture. The advantages of online searching over manual searching are greater speed, increased accuracy, and the capability of searching for any combination of topics at once. The…

Using the ERIC/ONTAP file, student searchers may improve their online skills by employing an 8-step search strategy technique. ERIC/ONTAP, now available through LRS/DIALOG, uses a subset of the ERIC file with built-in answer sets and a special evaluation command. The training procedure guides the student from the initial search interview to the…

The use of online searching by reference librarians to provide actual answers and not just bibliographies or current awareness printouts has the potential to save time and money for the reference department. The quick reference service can actually promote rather than compete with the library's online search service for in depth subject searching.…

An experimental program placed computer terminals in four San Francisco Bay Area public libraries to be used to provide on-line computer search services to library patrons. The first few months of operation of the experiment showed that there was a significant impact on the participating libraries, on the library patrons, and on the community and…

At a Newspaper Division meeting of the Special Libraries Association four newspaper librarians presented the pros and cons of closed clipping files. The major point in favor of closed files was that they are not as subject to loss and misfiling as are openfiles. However, with closed files close communication is needed between librarian and…

Presented are the results of a study which examined the scope of the ERIC data base. Recommendations include a more explicitly stated policy for selective indexing of data base and indexing procedures, and also a consideration of indexing, but not abstracting, relevant dissertations. (AP)

Examines online searching done for public libraries during October 1984 at The System Reference Service of the multitype North Suburban Library System. Highlights include total requests searched online, total public library requests searched online (by subject category), samples of successful and unsuccessful public library searches, databases…

Compares online literature retrieval with traditional reference services. Discusses the reasons for and against adding online reference services to two-year college libraries and the unique applications online search services may have in the community college environment. (CBC)

Surveys the impact of computers and related technology on reference work in Australia highlighting online information retrieval and related databases; Australian Information Network; coverage of Australian material in local and foreign databases; Australian Bibliographic Network; electronic mail; Australian Consortium for Social and Political…

No one source for locating government documents on a given subject exists. Librarians responding to a questionnaire indicated dissatisfaction with even the most used source, the Monthly Catalog''. Subject retrieval, other sources, and suggestions from librarians are discussed. (5 references) (DH)

Utilization of the computer to assist library information processing and retrieval is discussed. Problems associated with computer application and discussion of existing information services utilizing computers is included. (JG)

Describes Reflink, a system based on sophisticated information retrieval techniques which is housed in a small microcomputer, and its predecessor, Reference Librarian Enhancement System (REFLES). The systems are placed in a conceptual framework involving stable and dynamic information, and several illustrations of multiple uses are presented. Four…

Analysis of one component of library reference service--online numeric database systems for time-series data--reviews tradition of reference service and ways in which computer technology has enhanced provision of library services. Experiences with Kentucky Economic Information System (KEIS) are described. Examples of KEIS and 30 references are…