Reference librarians at Georgia Institute of Technology provide computerized reference service through the Georgia Information Dissemination Center. (PF)

The computer search service provided to faculty by the University of New Mexico General Library is described. (PF)

THE FOLLOWING IS THE FULL TEXT OF THIS DOCUMENT: Today there are over 900 on-line data banks available for public access. Most microcomputers can use them through the aid of a modem and communication program. Major public information utilities that offer access to these on-line data bases are growing and expanding. The Source, a data base utility…

Describes the experience of the University of Pennsylvania Libraries with computerized searches. (PF)

To assist researchers, practitioners, and students in locating journal articles, books, papers, and reports relevant to all aspects of document design, the Document Design Project staff at Carnegie-Mellon University (CMU) is designing and building a computerized reference library using the operating system ZOG. The library will include material…

Using two sets of verbal protocols, three kinds of memory used by librarians for organizing facts are described and identified as they relate to the reference process--semantic (organizes things into categories), episodic (experiences), schematic (expectations). Implications for practice, education, and further research are suggested. Twenty-four…

Examines use of online access to bibliographic files in library reference service, focusing on two systems: OCLC and Research Libraries Information Network (RLIN). The development and current status of each system, differences between systems, search examples, user expectations, and advantages of online access are noted. Twenty references are…

Focuses on the methods used by three academic libraries in addressing the question of whether or not to charge users for online searches. (FM)

Describes an online microcomputer-based system called Reference Librarian Enhancement System (REFLES) which stores factual information. Examples of data in the system and uses of the service are presented, as well as considerations for the future. Twelve (12) references are included. (Author/BK)

Reviews two strands of modern archival writing about reference: one stressing the importance of subject finding aids; the other relying on traditional forms of archival retrieval. Each has emphasized the advantages of new technology but neglected the importance of the reference interview. Raises issues for research and recommends improved…

Retrieval terminals have been placed in four public libraries in Northern California to provide access to sixteen different data bases. The first year of this two-year experiment is described, and some of the technical, organizational, and economic aspects of the study are reviewed. (Author)

Defines the elements of the process of information retrieval. (PF)

Rectangular Venn diagramming for planning searches and for use as worksheets that can be revised during on-line searching is described. (Author)

Two services provided by the Boeing Co. Aerospace Group Library-Literature searches and reference/publication identification activities-were evaluated by written and oral surveys of the library's users. The survey technique and cost savings reported by the two studies are discussed. (2 references) (Author/NH)

Discusses problems of increasing numbers of databases (standardization, vendor contracts, training, restricted access, duplicate citations), noting implications for change in librarian's role as supplier of decision making data (education, users groups, search aids, information brokers, collection evaluation, reference and source databases,…