This study, which was conducted at the University of Quebec over a period of six months, focuses on four systems for online information retrieval that are available to users at the university and provide access to some of the same databases: BRS (Bibliographic Retrieval Services Inc.), CAN/OLE (Canadian On-Line Inquiry), Lockheed DIALOG, and…

The proceedings of this meeting on online service administration comprise the three papers presented: one written by Helen G. Drinan concerning costing and budgeting for online information services; one by Robert McDermand on marketing, publicizing, and other service aspects of online searching; and one by Donna R. Dolan pertaining to the training…

This guide is a recapitulation of the substantive content of a one-and-a-half day course which was given before three groups of Federal scientists and engineers. The purpose of the course was to train and inform working scientists and engineers as to the most direct and efficient means of seeking and acquiring information. A problem-solving…

An automated retrieval system for reference works was constructed as a prototype in order to illustrate the capabilities and potentialities of future retrieval systems. More than 170 biographical works were indexed and stored in a computer disk to form a biographical data base, and a computer program was written to match patron queries. Consistent…

The friends and colleagues of Clarissa Gadiel used this publication which deals with problems which were close to her heart and to which she gave much thought as of means of perpetuating her memory. The publication includes the following papers: "Information Education at the Grassroots," by Hans Wellisch; "Reference Work in Library…

The author discusses the types of online databases useful to technology educators and other applications of online technology. He briefly describes (1) search techniques, (2) equipment requirements, (3) costs, and (4) various information services. (CH)

Use of online bibliographic databases as ready-reference sources was evaluated in five-month study at three reference areas in University of Arizona Library. Equipment and training requirements were analyzed, and statistics were collected on databases searched, costs per search, question type, and patron and staff reactions. Ready-reference…

Relates experiences of library director at King College--a small, four-year, undergraduate, private college faced with difficult budgetary decisions. Periodical collection, budgetary problems, cost effective online searches, acceptance of services by library patrons, and problems and solutions connected with implementation of online services are…

There is a communications gap between library users and the cataloger. Library of Congress classification may not seem logical to the user not indoctrinated into Library-Think.'' The author urges reference workers to be aware of and try to bridge the gap. (DH)

Major goals of study of online systems as reference tools--DIALOG, OCLC, Research Libraries Information Network--in a university library were to evaluate effectiveness of each system as supplement to printed reference tools and public catalog; determine costs; and investigate effectiveness of brief training sessions for reference desk staff.…

Discusses the controversy over whether or not libraries should charge fees for online bibliographic services, reviews the evidence for imposing fees, for maintaining free services, and outlines the relevance of certain sections of the United States Code to decisions concerning the provision of information. Twenty-four references are included. (JL)

Explores ways in which library instruction programs and database searching services offered by academic libraries can become more interactive and mutually supportive. Specific attention is paid to opportunities for integrating library instruction with database searching. Student motivation and faculty support are among the topics discussed. A…

Describes the use of online bibliographic retrieval systems with secondary school students in the Montgomery County (Maryland) Public Schools. (Author/LLS)

Discusses the feasibility and describes the implementation of small scale periodical index database searching operations for library reference service. The general description, with examples from a small liberal arts college, presents a favorable balance between search service benfits and potential costs. (RAA)

Describes a computerized program presently being developed on the World Wide Web, which is designed to locate and store reference information through the use of FAQs (Frequently Asked Questions). Reports a preliminary investigation of the adequacy of FAQs to cover a sample of questions on American government, politics, elections and law. (AEF)