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Access to Information with a Genealogy and History Referral File.
Peer reviewed Peer reviewed
Barclay, Richard L. – RQ, 1978
Argues for the creation of a genealogy and history file in libraries, using the Bristol (Virginia-Tennessee) Public Library experience. As an extension of the library's collection, the file also provides access to the private collections of participants and offers users a means of obtaining selective information quickly and inexpensively. (JD)
Descriptors: Citizen Participation, Information Needs, Information Retrieval, Libraries
Online I and R in Your Library: The State of the Art.
Peer reviewed Peer reviewed
Shroder, Emelie J. – RQ, 1981
Discusses the applications of online systems and other computerized systems in public library information and referral (I&R) services. A number of specific examples are presented and computer equipment and software relevant to I&R services are listed in two tables. A 10-item reference list and an appendix of I&R projects are attached. (JL)
Descriptors: Community Information Services, Computer Science, Information Dissemination, Information Retrieval
PLEXUS--The Expert System for Referral.
Peer reviewed Peer reviewed
Vickery, A.; Brooks, H. M. – Information Processing and Management, 1987
Presents a description of PLEXUS, an expert system on gardening designed as a referral tool for public libraries by the University of London. Highlights include determining user characteristics, developing the problem statement, the use of semantic categories, and search strategies that modify the original problem statement using Boolean…
Descriptors: Developed Nations, Expert Systems, Foreign Countries, Gardening
Developing Custom Software and Merging with an Existing Retrieval System: A Case Study.
Peer reviewed Peer reviewed
Schockley, Cynthia W.; Hinds, Timothy H. – Electronic Library, 1984
Describes process by which two operational components of National Epilepsy Library and Resource Center (reference library, information and referral unit) combined existing retrieval package with specially designed software to make optimum use of a Wang VS-80 minicomputer. Designing and programing the system, testing and evaluation, and final…
Descriptors: Case Studies, Computer Software, Databases, Information Retrieval
The Automated Reference Desk.
Jacobson, Nancy C.; And Others – American Libraries, 1984
Describes three ways in which libraries use computers to enhance reference services: "Answers," the community information and referral service at Memorial Hall Library, Andover, Massachusetts; the Hot Topics File at State University of New York/Oswego, Penfield Library; and features of RLIN and WLN databases which make them valuable…
Descriptors: College Libraries, Community Information Services, Computer Oriented Programs, Databases
A Reference and Referral System Using Expert System Techniques.
Peer reviewed Peer reviewed
Vickery, Alina; And Others – Journal of Documentation, 1987
Describes PLEXUS, an expert system for information retrieval related to gardening, designed at the University of London for use in public libraries. Focusing on the semantic problems encountered, methods used in artificial intelligence and information science to resolve them are discussed, including classification and facet analysis. (Author/LRW)
Descriptors: Artificial Intelligence, Classification, Databases, Developed Nations
Special Section: The USMARC Community Information Format.
Peer reviewed Peer reviewed
Lutz, Marilyn; And Others – Information Technology and Libraries, 1992
Five papers discuss topics related to the USMARC Community Information Format (CIF), including using CIF to create a public service resource network; development of a CIF-based database of materials relating to multicultural and differently-abled populations; background on CIF; development of an information and referral database; and CIF and…
Descriptors: Academic Libraries, Community Information Services, Cultural Differences, Databases