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Neumann, Laura J.; Ignacio, Emily N. – Proceedings of the ASIS Annual Meeting, 1998
Analyzes videotapes of people using the Illinois Digital Library system during tests as well as transcripts and audiotapes from the sessions. Identifies how users learn to uncover new features and what assumptions they have about systems. What first appeared to be a random trial-and-error use of the interface was actually structured exploration…
Descriptors: Computer Interfaces, Electronic Libraries, Information Retrieval, Information Seeking
