This paper reviews the current extent of, research into, and future expectations for the use of online bibliographic retrieval systems by untrained end users rather than by trained search intermediaries. Six sections cover: (1) studies of direct end user searching, done primarily with students or persons in highly technical fields; (2) problems to…

Stresses the importance of teaching the skills necessary for students to understand computer communications, including microcomputer and remote computer commands; how to get information from human resources through a bulletin board service or information utility; and keyword searching and Boolean logic. (EM)

Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…

Proposes a framework for the design of a full function workstation for information retrieval based on study of information seeking behavior. A large amount of local storage of the CD-ROM jukebox variety and full networking capability to both local and external databases are identified as requirements of the prototype. (MES)

Discussion of developments in information storage technology likely to have significant impact upon library utilization focuses on hardware (videodisc technology) and software developments (knowledge databases; computer networks; database management systems; interactive video, computer, and multimedia user interfaces). Three generic computer-based…

Defines artificial intelligence and reviews current research in natural language processing, expert systems, and robotics and sensory systems. Discussion covers current commercial applications of artificial intelligence and projections of uses and limitations in library technical and public services, e.g., in cataloging and online information and…

This composite report provides summaries of presentations by 10 experts at the 23rd Annual Clinic on Library Applications of Data Processing in April 1986 at the University of Illinois at Urbana-Champaign. All were concerned with the design of online systems to make them easier for library patrons to use. (Author/CDD)

This document lists sources useful for academic reference and instruction librarians who are concerned with assisting and teaching novice or non-professional end-user searchers. The bibliography is organized in two lists: complete bibliographic citations and subject listing of references. The types of sources listed include journal articles,…

The papers in this proceedings consider ways in which user friendly interface design may be used to make online systems in public and academic libraries easier to use, and thus more attractive to potential users. A short introduction by F. W. Lancaster is followed by nine papers: (1) "Linking the Unlinkable" (Michael Gorman); (2)…

Computerized systems have dramatically altered the way that information can be organized, published, searched and retrieved. This paper: (1) examines the components of subject access in online systems; (2) identifies the potential for subject access enhancements, such as enriching the contents of the database and improving user-system interaction,…

The emphasis of this text is that the problems of information retrieval are the intellectual ones of subject analysis and description. These problems are not easily solved by technology alone, although certain inroads are being made by knowledge-based expert systems and other computer aids to indexing. Linguistic approaches are also showing…