In the United States, the internet is a vital resource for LGBTQ+ youth to meet their sexual and reproductive health information needs, especially those who cannot receive necessary information from family, healthcare providers, and classrooms. In this dissertation, I present three papers that connect content moderation policies and their impacts…

Errors during the course of clinical practice are common and can lead to adverse events in hospitalized patients. Insufficient information and lack of clinician knowledge can serve as major contributing factors to the incidence of errors that occur during patient care. Nurses at the bedside need immediate access to patient specific information, at…

The concept of health insurance literacy, which can be defined as "the extent to which consumers can make informed purchase and use decisions" (Kim, Braun, & Williams, 2013, p. 3), has only recently become a focus of health literacy research. Though employees have been making health insurance decisions for many years, the Affordable…

Information retrieval (IR) systems have tremendously broaden users' access to information. However, users need to select their needs from trillions of information indexed daily. Due to the "semantic gap" between queries and indexed terms in IR system, whether users can satisfy their needs depends on whether they use the correct terms as…

Early adolescence includes youth approximately 11-14 years of age. This age group represents a population open to learning more information about sexuality and signifies a developmental period where effective sexuality interventions may begin (Ott & Pfieffer, 2009; Grossman et al., 2014). Early adolescence is a critical period when…

This study investigated personal information behavior and information needs that 21 adults managing life with Type 2 diabetes identify explicitly and implicitly during discussions of item acquisition and use of health information items that are kept in their homes. Research drew upon a naturalistic lens, in that semi-structured interviews were…

This study explored university students' information seeking behaviors related to prescription medication (PM) information. Specifically, it examined the different sources students use for PM information, their use and perceptions of online sources, the types of PM information they seek, their concerns about, and methods they apply to verify the…

In the recent past, physicians found answers to questions by consulting colleagues, textbooks, and professional journals. Now, the availability of medical information through electronic resources has changed physician information-seeking behaviors. Evidence-based medicine is now the accepted decision-making paradigm, and a physician's ability to…

The variety and complexity of potentially-related data resources available for querying--webpages, databases, data warehouses--has been growing ever more rapidly. There is a growing need to pose integrative queries "across" multiple such sources, exploiting foreign keys and other means of interlinking data to merge information from diverse…

Catastrophes like Katrina destroy a community's critical infrastructure--a situation that instigates several dilemmas. Immediately, the community experiences information disruption within the community, as well as between the community and the outside world. The inability to communicate because of physical or virtual barriers to information…

Fire service field staff instructors seek and share information and use information sources during their instructional work of teaching, training and curriculum development. This study is the first attempt to study their information-seeking and sharing behaviors, which have not previously been investigated empirically. Twenty-five fire service…

An unprecedented amount of information encompassing almost every facet of human activities across the world is generated daily in the form of zeros and ones, and that is often the only form in which such information is recorded. A good fraction of this information needs to be preserved for periods of time ranging from a few years to centuries.…