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Direct linkMahon, Ed; McPherson, Michael R.; Vaughan, Joseph; Rowe, Theresa; Pickett, Michael P.; Bielec, John A. – EDUCAUSE Review, 2011
IT leaders today must not only provide but also decide: which tools and services should they continue to supply, which are better delivered by others, and perhaps most critically, which methods from among the bewildering array of alternative sourcing strategies will best serve their faculty, staff, and students. In 2009, the EDUCAUSE Center for…
Descriptors: Information Technology, Leaders, Outsourcing, College Faculty
Tirgari, Vesal – ProQuest LLC, 2010
The phenomenological study explored the lived experiences and perceptions of a purposive sample of 20 IT professionals (managers, engineers, administrators, and analysts) in the state of Virginia, Texas, and Washington DC. The focus of this research study was to learn the perceptions of IT professionals who are or once were in a decision-making…
Descriptors: Information Technology, Professional Personnel, Attitudes, Phenomenology
