Experiences gained by the Documentation Center of the German Foundation for International Development have been used to develop this manual on the establishment of information and documentation centers. Guidelines are set forth for the orientation phase of the operation, beginning with a market analysis and consultation with experts in the field.…

This guide offers an overview of important areas in operating a disability-related information and referral center (I&R) and contains many design and management suggestions. The guide is written for individuals operating or designing a "grassroots" information and referral center with only a few employees but a fair number of…