A humorous account is given of a typical day at the San Mateo Educational Resources Center (SMERC), which provides information services to educators in 23 California Counties and parts of seven other states. (JPF)

Proven public relations strategies for winning management support for information programs and services are discussed, including seeking a higher level of visibility for the library/information center, implementing a current awareness program, and starting an orientation program for new employees. A questionnaire for obtaining user feedback and…

Presents methods to gain management support for information resource center projects. Topics include: expressing expected results; and understanding the project in terms of business and organizational objectives, competitors' actions, internal needs, external conditions, customer needs, vendor support, and colleagues' experiences. (LRW)

Discusses emergency plans for dealing with disasters in information centers and describes four information centers' responses to various disasters. Topics addressed include authority and leadership; money and insurance; information resources, including computers and software; alternate locations and forms of communication; and testing. A list of…

This first in a series of articles outlines general requirements (flexibility, compatibility and control, response time and volume, searching, data entry); functional requirements (acquisitions, circulation, departmental subscriptions, internal and external reports, interlibrary loan, journals/serials, codes, patron); and use of the data…

Discussion of impact of technological change on the information profession highlights changing environment, cost performance increase, diversity of roles (information specialist, personnel manager, marketing specialist), client needs research and analysis, market management, service development and management, and role of information manager of…

This second article in a series discusses the implementation and use of BASIS, a software management system developed and distributed by Batelle, for a database consisting of bibliographic book records and circulating book records. Field names and their content, creation and entry of a record, and sample records are included. (EJS)

Reviews the introduction of personal computers (PC) into the Information Research Center at Bell Communications Research, Inc. Highlights include challenges for successfully integrating PC's into each manager's unique work style, training objectives, and strategies for successfully implementing microcomputers. Prototype training program is…

Sarah Warner is manager of content licensing for Amulet, which provides an Internet-based automated research service in information technology (InfoWizard). In this interview, she discusses her work experience as a cataloger and information center manager, carry over skills from past positions, her present responsibilities in content management,…

Examines 55 articles from 25 popular magazines such as "Better Homes and Gardens,""Business Week,""Popular Mechanics," and "Working Woman" and discusses purpose of the articles, consumer oriented online services, libraries and information centers, databases, and publishers and intermediaries. A list of the…

Describes the facilities, services, and programs of the IBM Santa Teresa Laboratory's Information/Library/Learning Center. The planning of the center, the center's modular facilities, information and educational services, and the internship and training program for information professionals offered through the center are discussed. Included are…

The vice president of a computerized information center discusses her career history, the development of information services and the database industry, current information technologies and the role of artificial intelligence, characteristics of indexers and abstractors employed, the kind of training needed by abstractors and indexers, and…

The Internet and new information technology have created new jobs for librarians in nontraditional settings. This article examines new (corporate libraries and information centers) and redefined (academic and public libraries) "techno-jobs" in the information field. Provides a survey of market indicators and offers job hunting hints.…