This paper furthers earlier research by Evans, Holter, and Stern on factors influencing the choice of training techniques. Case studies from some 20 organizations are used to assess the validity of the hypothesis of Evans et al. The case studies confirm the usefulness of the Evans hypotheses concerning factors influencing choice among training…

This book describes and advocates "smart training," an approach to on-the-job training that helps employees gain competence and empowers them to act to satisfy customers. The book is organized in 16 chapters grouped into 4 parts. Part 1 outlines the basics of smart training, including its performance base, the need for initial analysis,…

An initial listing of the tasks performed by electric power industry instructors was prepared by organizing and convening a DACUM (Developing a Curriculum) job analysis committee of 11 persons who were considered to be expert instructors in the field. The committee members, relying on their own knowledge and experience, and with the guidance of a…

This study of the conditions of developmental on-the-job training and learning for operators in highly automated industries is written in Swedish but contains an English abstract and 18-page summary. The summary begins with the study objectives, which were to determine the following: (1) conditions of developmental on-the-job learning in highly…