Purpose: Marginalization exists in many organizations, despite a zero-tolerance stance on discrimination, abuse and harassment. Human resource development (HRD) professionals are increasingly asked to respond to the calls for crucial conversations on race and diversity. However, traditional HRD methods and tools may not be sufficient to address…

Purpose: This monograph reports on the strategic and operational roles of learning and development (L&D) professionals in Irish, UK European and US organisations including multinational corporations, small to medium enterprises, the public sector and not for profit organisations. This paper aims to investigate the contextual factors…

As a result of the novel Coronavirus of 2019 (COVID-19), everyday life was transformed globally. With this, organizations were faced with the need to strategically and empathetically balance employee safety with business continuity as their survival largely depended on enacting immediate response measures by shifting to working remotely. When work…

The contribution of scholarship to practice is an on-going concern of the AL/HRD community. This paper explores how one influential discourse may shape AL/HRD's understanding of that contribution. In 2020 the UK Government implemented the Knowledge Exchange Framework (KEF) to gather data on English Universities' knowledge exchange activities.…

Purpose: Human resources (HR) management has encountered unforeseen obstacles and issues in recruiting, retaining, training and developing workforces under the "new normal" due to pandemic circumstances followed by the Russo-Ukrainian War and global economic turmoil. As the world is now well-equipped with technological advancements and…

The purpose of this research is to review the literature regarding (1) the design of sustainable competency development in the 21st century for teachers, (2) sustainable competency subconstruct design from the perspective of tactical operation, (3) sustainable competency subconstruct design from the perspective strategic operation, (4) construct…

The study aimed to identify the degree of career polarization among educational leaders in the Jordanian-education directorates of Ajloun and Jersah. The researchers adopted the descriptive -analytical approach for its suitability for such studies. The researchers used the questionnaire as the study instrument, which comprised 20 items. The…

Workforce planning is prevalent and recognized as a good strategic practice in many organizations. However, business students may have little experience with workforce planning or workforce analytics. The purpose of this article is to present a workforce planning exercise for use in a face-to-face or online classroom setting. In this exercise,…

This study aims to investigate the readiness to change the status of the State Islamic Institute (IAIN) to become a State Islamic University (UIN) from the aspect of Lecturer Human Resources (HRlecturer) and Education Personnel. The research location is IAIN KHAS Jember, now transformed into the State Islamic University of Kiai Achmad Siddiq…

Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…

Purpose: The purpose of this qualitative study is to compare the perceptions of employed people in Mexico and Colombia about managerial and leadership behavioural effectiveness. Design/methodology/approach: A qualitative multiple cross-case and cross-nation comparative analysis of findings obtained from the two past emic replication (Mexico and…

Purpose: The purpose of this paper is to investigate the structural relationships among transformational leadership, affective organizational commitment and job performance, as well as the mediating effect of employee engagement on their relationships. Design/methodology/approach: To examine the structural relationships among the research…

The history of Adult Education (AE) graduate programs spans almost a century, yet many programs have experienced significant challenges in recent years to remain viable. The purpose of this paper is to understand the struggles AE graduate programs encounter in building, maintaining, and growing programs in North America. We conducted two separate…

Nadler's (1994) Critical Events Model will be utilized within a qualitative historical case method to thematize the historical record relating the training organized for the Serbian Volunteer Guard (SDG) for ethnic cleansing in war-torn Yugoslavia. This work demonstrates how a human resource development model can reorganize historical data to…

The advent of technology has drastically impacted the existing ecosystem of the organization so much so that it has resulted in increasing generation divide in the workforce. In order to effectively address this looming issue, many organizations are jumping into this bandwagon of implementing an inverted form of mentoring relationship called…