This summary of methods for improving the user-computer interface is based on a review of the pertinent literature. Requirements of the personal computer user are identified and contrasted with computer designer perspectives towards the user. The user's psychological needs are described, so that the design of the user-computer interface may be…

Because the Navy needs tools to assess the personnel implications of proposed equipment and system designs, a literature search was conducted in 1978 to determine how hardware design engineers perceive the relationships between system design characteristics and the skills of the system operator and maintenance personnel. Recent studies conducted…

A series of research studies completed during 1988 examined the efficacy of the use of satellite technology as a delivery system of high school courses for credit from the perspective of three different interest groups: school superintendents, students, and leaders of teacher and school administrator organizations. Data from each of the study…

Available methods for collecting human factors data rely heavily on observations, interviews, and questionnaires. A need exists for other methods. The feasibility of using two-way voice-radio for this purpose was studied. The data collection methodology consisted of a human factors analyst talking from a radio base station with technicians wearing…

Telecommunications research has been focused mainly on technology. Now research about the human factors is crucial. This can be divided into four areas. (1) The needs telecommunications must satisfy--needs can be extrapolated from current behavior. (2) The technological alternatives available--important developments are being made in transmission…

This investigation of library employees who spend significant portion of time in online computer interaction provides information on intellectual, psychological, social, and physical aspects of their work. Long- and short-term effects of special libraries are identified and solutions to "technostress" problems are suggested. (16…

Each new report of the office automation market indicates technology is overrunning the office. The impacts of this technology are described and some ways to manage and physically "soften" the change to a computer-based office environment are suggested. (Author/MLW)

Argues that the shared use of artifacts is supported by latent border resources that lie beyond the canonical artifact. Designers must understand the role border resources play and work more directly to help users develop them. This will require designers to change their understanding of artifacts and users. (Contains 69 references.) (KRN)

Compares humanlike versus machinelike interactional styles of computer interfaces, testing hypotheses that evaluative feedback conveyed through a humanlike interface will have greater impact on individuals' self-appraisals. Reflected appraisals were more influenced by computer feedback than were self-appraisals. Humanlike and machinelike interface…

This article offers an introduction to the central concepts and principles of the Systemic-Structural Theory of Activity (SSTA), an activity-theoretical approach specifically tailored to the analysis and design of human work. In activity theory, cognition is understood both as a process and as a structured system of actions. Building on the…

Time-saving strategies are offered for determining appropriateness of assistive technology devices for persons with physical disabilities in movement and posture. The strategies are based on the principle that even an individual with the most severe involvement has certain controllable movements that can form the foundation for interaction with an…

This paper examines the methodological literature of cross-cultural research to establish whether the means exist to identify culturally biased preconceptions implicit in human-computer interfaces, and to develop interfaces more attuned to the cultural differences of the users. It is the premise of this paper that cultural conditioning affects…

Noting that work is partly a social activity, and that workers' psychological and emotional needs influence their productivity, this paper explores avenues for improving human-robot cooperation and for enhancing worker satisfaction in the environment of flexible automation. The first section of the paper offers a brief overview of the…

The study of computer mediated communication (CMC) systems in organizations is necessary for a complete examination and explanation of organizational culture and communication. Research has shown that the effects of CMC systems have been both positive and negative. Positively, they have helped to augment oral communication. Negatively, they have…

Human factors engineering can be defined as the application of scientific principles, methods, and data drawn from a variety of disciplines to the development of engineering systems in which people play a significant role. Since human factors issues arise in every domain in which humans interact with the products of a technological society, six…