This report incorporates a literature review, a workshop paper, and discussion by workshop participants on the current status of research on what the users of computer systems know, and how these different forms of knowledge fit together in learning and performance. It is noted that such research is important to the problem of designing systems…

Presents a model that provide a holistic and humanistic understanding of human systems and various theoretical approaches for helping relationships. Includes a six-stage process for counseling-programming. Limitations on the model are presented. (Author/BW)

Recent research on human factors in the man-machine communications interface is reviewed and discussed as it relates to the problem of establishing optimal system response times for the various kinds of tasks performed at the computer terminal. Optimal system response time is operationally defined, and the conflicting demands of system design,…

Examines the role of human information processing and decision-making capabilities and limitations in the design of effective human-computer interfaces. Several cognitive engineering principles that should guide the design process are outlined. (48 references) (Author/CLB)

Addresses the problems of unsuitable physical layout of the visual display terminal, keyboard, and document holder and improperly selected office furniture by discussing a group of office products dubbed "computer furniture," i.e., terminal tables and furniture for peripherals. Purchasing advice is included. (EJS)

Address presented at the annual meeting of the Eastern Psychological Association, New York City, April 1971. Research started under a grant from the National Aeronautics and Space Administration and completed and reported under a grant from the National Science Foundation, Office of Science Information Service. (VM)

Discussion of the effect on the workforce of the application of electronic data processing technologies to information handling activities highlights task specialization; white collar alienation; feelings of powerlessness, meaninglessness, and normlessness in workers; the chronology of automation; and experimentation and communication. Nineteen…

This article uses the example of a single training course to show how to incorporate human factors into the interactive multimedia courseware development process. Three types of testing to identify human factors issues in courseware are discussed: usability testing, pilot testing, and field testing. (Author/LRW)

This article begins by drawing on literature to examine the various definitions of "technology" and "technique." Following a discussion of the origin of technology in education, the remaining sections of the article focus on the relationships and interaction between: (1) machines and technique; (2) science and technique; (3)…

Paper analyses experience in the design of effective interactive communication procedures for computer systems in the light of established research on human verbal skills. (Author)

This first in a projected series of five articles discusses artificial intelligence and its impact on education. Highlights include the history of artificial intelligence and the impact of microcomputers; learning processes; human factors and interfaces; computer assisted instruction and intelligent tutoring systems; logic programing; and expert…

Discusses the impact of research in artificial intelligence and human computer interaction on the design of bibliographic information retrieval systems, and presents design principles of a prototype system that uses semantically based searches and a knowledge base consisting of conceptual frames. (10 references) (CLB)

Compares the five classic graphic design principles used to construct visual messages--proportion, sequence, emphasis, unity, and balance--with relevant human factors research findings. Compiled by Williges and Williges (1981) these findings focus on the structuring of information for visual displays in interactive environments. (MBR)

An address delivered before humanities students and faculty (Arizona State University, Tempe, April 14, 1967). (Editor/RD)

Discussion of the problem of automation in the workplace with references to libraries focuses on the person/machine interface of visual display terminals (VDT). An argument is made for a human systems approach which integrates operator-user, VDT, work environment, work station, and task. Ergonomic recommendations for VDT use are made. (Author/EJS)