Most institutions maintain institutional guidelines based on specific professional beliefs in order to establish social order within the setting and accomplish their institutional goals (Heritage, 2005; Heritage & Clayman, 2010). Therefore, a key research issue in institutional Conversation Analysis (CA) is to examine how institutional…

This research uses poetry as a form of data to explore a sense of 'belonging' for staff working in higher education. Poetic content analysis was explored as a research method and using poetry in this way has allowed for a nuanced exploration of questions of belonging in the context of individual intersectional identities. Following an analysis of…

Institutional assessment in higher education often restricts measurement of learning to outcomes that elide the complexity of learning processes and contexts in favor of data that is tidy and manageable. Moreover, such outcomes are frequently written to express an economic value for the learning to justify the purpose of education as a personal…

In higher education, generative chatbots have infiltrated teaching and learning. Concerns about how and if to utilize chatbots in the classroom are at the forefront of scholarly discussion. This quick-hit article presents a plan to teach learners about generative AI writing tools and their ethical use for writing purposes. As generative AI tools…

Writing centers have long been a hallmark in supporting the development of student writers at North American academic institutions. Writing centers are often connected to a writing program or learning center open to all students for one-on-one tutorials regarding a writing project. Tutors function as coaches or collaborators, rather than as…

This article explores the emergence and development of writing centers in Brazil, using the author's experience founding the Centro de Assessoria de Publicação Acadêmica (CAPA) at the Universidade Federal do Paraná as a case study. The author provides some historical context about Brazilian education and its traditional "banking model"…

This resource is a quick primer on AI, with examples of what the different programs can generate based on user prompts, challenges and opportunities, discussion of implications and our recommendations for higher education institutions.

Using a sprinkle of Queer Theory, their on-the-job experiences, and writing center scholarship that challenges disciplinary orthodoxies, two intersectionally queer and contingent writing center researcher-administrators examine the constraints of contingency; discuss the underlife of queer labor; and point to queer labor nuances and possibilities…

Students explored using generative AI to create relational messages as well as audience reactions to both human-created and AI-created notes of encouragement. The activity helped students understand the practical, relational, and ethical implications of incorporating AI into communication tasks. By the end of the activity, students could discern…

While the literature has examined the experiences and attitudes of TESOL (Teaching English to Speakers of Other Languages) professionals toward writing in English for publication in terms of material, environmental, and political conditions as well as (non)discursive challenges, little is known about the (de)motivating factors underpinning their…

This dissertation was developed in response to a long-standing imperative for teachers and scholars of writing: the need to meet students where they are (technologically) and keep up with emerging writing technologies. Said differently, when an emerging writing technology comes on the scene, teachers of writing tend to develop theoretical and…

There is a growing expectation internationally that teachers in higher education obtain professional recognition through accredited schemes which confer Fellowship status. Such schemes often require a written reflective submission to demonstrate effective teaching and professional experience. Yet despite this burgeoning interest, little is known…

Many higher education institutions offer drop-in tutoring programs hosted by writing specialists to support struggling students while others may also/alternatively embed tutors directly into courses. In this quasi-experimental study, we compared survey results from 100 students in basic/developmental courses that featured embedded peer tutors with…

There is a current debate about the extent to which ChatGPT, a natural language AI chatbot, can disrupt processes in higher education settings. The chatbot is capable of not only answering queries in a human-like way within seconds but can also provide long tracts of texts which can be in the form of essays, emails, and coding. In this study, in…

This paper develops the pedagogical implications of xenolexia, a concept introduced as a phenomenon in the learning and teaching of academic writing (Beighton, C. 2020. "Beyond Alienation: Spatial Implications of Teaching and Learning Academic Writing." "Teaching in Higher Education" 25 (2): 205-222.). Complementing this…