As societies become increasingly global the competition for customers continues to increase. In competitive markets, it is important to identify a process to acquire and retain the most profitable customers. To discriminate customers, it is important to understand the value different customers bring to an organization. Much research has been done…

The research explores community orientation (CO) perceptions and their potential outcomes within a higher education context. The study follows a three-step approach that draws from service marketing, organization theory, and higher education literature. Subsequently, a qualitative approach is adopted to develop the research model, followed by a…

This study aims to present a literature review on the phenomenon of higher education co-creation, converging the marketing and management literature with the education literature. We used the systematic literature review (SLR) methodology, resulting in the analysis of 61 articles obtained from the "Scopus" and "Web of Science"…

A key promise of neoliberalist ideologies in higher education is the valorization of student choice as a means of (re)shaping practices and improving the responsiveness of institutions. The power of this neoliberal imaginary (Ball, 2012) was grounded in market-like policies that demanded institutional accountability to both afford competition and…

Much research has been done on students' role and position within higher education systems and institutions. Different concepts have been developed and employed to offer a thorough account of students' (shifting) ontological status. While they contribute to our understanding of the complexity of the students' experience, existing concepts might…

The United Nations Sustainable Development Goals (SDGs) are a worldwide commitment to a set of ambitious goals that advance sustainable social justice across the globe. Higher education (HE), while featuring in SDG 4: Quality Education, needs to occupy a bolder and more explicit position in the formulation of the SDGs and in their attainment, not…

Students as partners (SaP) is gaining attention in higher education (HE) as universities worldwide rethink pedagogical practices through a relationship-rich lens. Many studies have examined partnership practices, conceptions of learner-teacher partnerships and its application in various (mainly anglophone) contexts. However, relatively few studies…

The purpose of this article is to help instructors or other types of faculty to develop their own ST activity cues by working with individual students, or with the entire class in order to increase the students' role in affecting the learning process.

This paper explores how university staff in Denmark, Germany, and England perceived higher education (HE) policy as impacting the experience of being a student in their respective countries. While, in each nation, different policy mechanisms were identified as having triggered transformations in the experience of being a student, the…

The importance of academic literacy acquisition through enculturation in higher education is self-evident. Important within the processes of enculturation is how interactants are positioned. This study examines how interactants within the writing classroom of a higher education institution in Ghana are positioned through dialogue. Data for this…

In recent years, an increasingly assertive People's Republic of China (PRC) leadership has sought to extend the PRC's influence globally. To this end, it has developed diverse strategies ranging from soft power to more coercive means. The more visible strategies include the Belt and Road Initiative, the Chinese Dream, and 'wolf warrior' diplomacy.…

This case study explores the implementation of a collaborative initiative that transformed the traditional role of teaching assistants (TAs) into student-faculty partners in two psychology courses. The objective of the collaboration was to leverage the insights and contributions of undergraduate students as co-creators of instruction for students'…

South Africa requires an educated population to sustain her economic development. Higher education institutions are under pressure to produce graduates with skills and competencies to fulfil such an aspiration. Distance education is an essential avenue through which more South Africans can have the much-needed education without necessarily…

This article examines the teach-outs organised by staff and students at Lancaster University during the 2021-22 UCU strike. Guided by a critical discourse analysis of blog posts co-produced by staff and students during the strike and teach-outs, this article will examine how the teach-outs developed an education programme critiquing the neoliberal…

This is a protocol for a Campbell Review following JBI scoping review methodology. The objectives are to answer the following questions: What has been reported in the literature about collaborative learner-educator design, implementation, or evaluation of learner assessment in health professional education? (1) Where is learner-educator…