Physician assistant (PA) program directors perform an essential role in the initiation, continuation, and development of PA education programs in the rapidly changing environments of both health care and higher education. However, only limited research exists on this academic leader. This study examined the leadership roles of PA program directors…

This paper presents the main results obtained from 40 in-depth interviews with persons in charge of human resources and/or company directors, and from a questionnaire targeting 872 companies surveyed from a data base of the 5,000 main Spanish companies. The objectives of this paper are the following: first, to identify the competencies required of…

In this article, the author offers suggestions for effectively addressing disability in and outside the classroom. She believes that a new vision for disability education that moves away from a limitations model and toward humanizing disabilities is crucial for campus communities. Through an introduction to universal design of instruction,…

A university president's worst nightmare can take any number of forms. The lone shooter run amok on campus. The freight-train sound of a tornado bearing down on a dormitory. A river cresting its banks, about to flood a college town. From robberies and assaults to fires and chemical spills, the list goes on and on. Campus security and safety…

Purpose: The paper seeks to explore the influences of service quality in higher education and the perceptions associated with the implementation of a Singapore tertiary institution. It draws on the underpinnings of SERVQUAL, and discusses the dichotomy and interrelation between customer perception and expectation. Design/methodology/approach:…

A human resources director discusses why human resources professionals can best serve their colleges and universities by becoming more actively involved in the business of the institution. (EV)

Personnel professionals have increasingly found themselves on witness stands in various forms of litigation. Certain types of conduct that may damage testimony as a witness are highlighted. Guidelines that witnesses should follow are identified. (MLW)

The decentralized approach to academic personnel management involving department heads, college deans, and the vice-president for academic affairs is strongly rooted in tradition. Current research suggests that decisions concerning hiring, promotion, non-renewal, and dismissal of faculty members are no longer the sole province of the department,…

College training and organizationally based training are not prevalent enough or specialized enough to meet the future demand of personnel specialists and managers. The organized profession must develop the methods to systematically provide information and must stimulate activity in colleges and organizations to develop major training centers.…

Describes how a wellness program, campus safety and security program, and institutional knowledge management program are succeeding at Cuyahoga Community College after the human resources (HR) department won administrative support for their implementation. (EV)

Describes the typical functional areas of human resources in most colleges and universities, and profiles issues attendant to the development and success of human resource administrators. (EV)

A university president launches the Self-Study Retreat of the College and University Personnel Association by sharing his administrative concerns, including sources and development of top administrators, professionalization of mid-managers, and organization of the personnel function. (LBH)

Compares the judgment of students and personnel professionals regarding four distinct methods of resume reproduction. Finds a modest difference, students showing slightly more tolerance for poorly reproduced copies. (MS)

Reports results of a survey of Fortune 500 personnel administrators' preferences for the content of resumes submitted by college students entering the job market. Concludes that textbooks, teachers, and applicants should not only include but stress this preferred content. (PD)