Researchers have discussed the crucial effect that information technology (IT) personnel have in a variety of industries. However, a knowledge gap exists in analyzing the effect that interactions between higher education IT personnel and their customers (learners, faculty, and staff) have on the ability to learn, teach, and achieve. The current…

The aim of this study is to give an overview of the ways in which human resources are managed in public higher education institutions in the Tempus Partner Countries. It is based on a survey addressed to individuals involved in Tempus projects and on information gathered at the level of the national authorities. In all the countries covered by the…

Describes a program for legal service assistants at Columbia Law School. (HS)

The 2004-05 Education Digest includes data on basic student charges, fall enrollments, residence of students, degrees conferred, and faculty and staff. Data is compiled from annual surveys of Pennsylvania colleges and universities. In 2004-05, Pennsylvania had 148 colleges and universities consisting of 33 public and 115 private institutions. In…

This publication is one of two reports of the data acquired in the survey of Employees in Institutions of Higher Education that was included in the second Higher Education General Information Survey (HEGIS) conducted in the 1967-68 academic year. Though the survey was concerned with all employees in higher education, particular emphasis was placed…

Racism still abounds on the college campus. Thomas and Yates have implemented two paraprofessional programs in an attempt to alleviate this problem. Their work speaks to all persons involved in human service delivery systems. (Author)

Incidents of collective bargaining by faculty and nonprofessional personnel, the role of the National Labor Relations Board and a selected bibliography. (IR)

What's happening in training programs on campus? And where do the graduates go? True and Young's pioneer work in the Center for Human Services Research provides many of the answers. (Author)

Small and large school counseling center directors generally agree on which functions are appropriate for paraprofessionals. There have been minor changes in their attitudes during the past three years. There have also been greater changes in the sources from which paraprofessionals are drawn--more volunteer and less paid personnel. (Authro)

GROWTH OF NEW MEDIA PROGRAMS HAS CAUSED A QUESTION AS TO WHETHER THEY BELONG IN THE DOMAIN OF THE LIBRARIAN OR OF THE AUDIOVISUAL SPECIALIST. ONE SOLUTION IS TO COMBINE ALL MEDIA IN A SINGLE INSTRUCTIONAL MATERIALS CENTER FROM WHICH TEACHERS AND STUDENTS MAY PROCURE THE MEDIA NEEDED FOR LARGE GROUP PRESENTATION, SMALL GROUP INTERACTION, OR…

This bibliography provides a survey of the literature dealing with labor negotiations and nonteaching professionals in higher education. Documents are categorized according to administration, affirmative action, agents, arbitration, arbitration awards, arbitration/fact-finding awards, arbitration procedures, collective bargaining, collective…

Examines bargaining unit determinations in college and university cases. Available from the Commerce Clearing House, Inc., 4025 W. Peterson Ave., Chicago, Illinois 60646. (IRT)

Presents results from two surveys of catalog departments in academic libraries that were conducted to determine the changing role of catalog librarians. Main areas of focus include catalog department organizational patterns; the managerial responsibilities of the cataloger; and which cataloging tasks are performed by professionals and which are…

Discusses job satisfaction in classified support staff (primarily clerical and secretarial) of colleges and universities. Notes that these staff are frequently the first representatives of the institution encountered by prospective students, parents, and others. Finds that rewards and recognition, opportunities for feedback, and help with…