This is the report of a conference sponsored by the Centre for Educational Research and Innovation. The conference discussed the findings of the Centre's 2-year program which attempted to demonstrate how the resource management of universities may be improved through better decisionmaking in the realms of finance, information, human flows, the use…

Any community, regardless of size, generates its own individual system of law, and only when such a system of law is in fact substantially just and substantially effective is the community able to function. Until recently, the legal systems within institutions of higher education have missed this point because for generations the traditional power…

Recommends and describes assertive management techniques for dealing with conflicts or problems in libraries: (1) listening to understand problems; (2) stating expectations clearly; (3) focusing attention on the real issue; (4) explaining situational givens; (5) compromising/negotiating when possible; (6) being persistent and patient; (7) giving…

Discusses three guidelines that can help managers through the maze of communication planning and execution: (1) be honest, open and accessible; (2) be prepared; and (3) be flexible. Outlines three communication "challenges" involving BFGoodrich that illustrate these guidelines. (RS)

The emergence of the market as a regulatory tool for the public sector and the promotion of competition among institutions are based upon the idea that they promote institutions' responsiveness to society and a more efficient use of public funds. However, autonomous institutions forced to compete under market-like conditions may follow strategies…

The direction quality assurance and its ancillary practices is taking in the transformation process in South Africa is discussed in this article. The article argues that it is incorrect to suggest that the higher education system has been captured by managerialism. While efficiency is an important driver of the system, the imperatives of redress…

Many of the American Debate Association (ADA) rules merely codify conventions which are almost universally practiced in ADA tournaments. Among them are such standards as who is eligible to debate and judge, what shall be debated and for how long, and restrictions on ballot submissions. Other rules come under the general heading of "which…

The Subcommittee was charged with the responsibility of discovering whether or not there is discrimination against women at the University of Minnesota, and, if so, of developing recommendations to ensure fair and equitable treatment of women in academic areas. They conclude that the evidence reveals discrimination against women in a number of…

This document on personnel management in higher education contains three papers that are designed to be used as guidelines for educational administrators. The first two papers, by John D. Millett, discuss the scope and problems of higher education administration and the problems associated with collective bargaining and tenure on college campuses.…

Principles of effective management commonly violated by educational institutions include: (1) unity of command; (2) division or specialization of labor; (3) delegation of authority; and (4) authority equal to responsibility. (JMF)

Considers some of the negative implications of using a business model for the university, which treats students as customers and education as mass production. (SJL)

Describes the transformation of the Colgate Interdisciplinary Writing Program into a department. Notes that, as the members of the program strove to lose their subordinate status, they worked against the temptation to do so in a militaristic spirit of antagonism, for that would undermine the collectivism that characterizes the program's…

College and university business officers are encouraged to implement an endowment distribution method that increases the amount distributed by a fixed annual percentage based on asset mix, inflation, and expected return. Such a payout system provides a predictable, steadily increasing level of endowment income yet maintains the purchasing power of…

Drawing on management theory, this article explores the costs, benefits, and sources of organizational conflict in the academic library context. Five responses to conflict (using power, avoiding, accommodating, compromising, and problem solving) are described, and guidelines for using problem solving to manage conflict effectively are offered. (14…