According to any accounting method, ERP investments are among the largest single concentrated investments in dollars and human resources ever made by higher education in any area.

In most states, declining state appropriations have forced public colleges and universities to raise tuition at an unprecedented rate. Colleges and universities are expected to become more accountable, improve institutional effectiveness and efficiency, and report progress in measurable terms. Amid these pressures, institutions are challenged to…

Discusses the adoption of information technology and describes a study that explored the impact of technology on institutions of higher education. Topics include the Teaching, Learning, Technology and Roundtable Program that provides a model to merge technology planning and organizational change; campus participation; safe planning environment;…

Discussion of the project at RIT (Rochester Institute of Technology) that experimented with wireless technology focuses on the technical issues involved. Highlights include choosing a vendor; site survey; installing drops; preparing laptop computers that circulated; future issues; and a glossary of wireless terminology. (LRW)

The CIO (Chief Information Officer) is a relatively new concept in higher education. There have been directors of college and university computer centers for over half a century, but the first CIOs did not appear until the late 1970s. The need for the position in academia really began with the need to manage and coordinate computing and…

The concept of convergence has evolved significantly during recent years. Today, "convergence" refers to the integration of the communications and computing resources and services that seamlessly traverse multiple infrastructures and deliver content to multiple platforms or appliances. Convergence is real. Those in higher education, and especially…

In its second decade of education reform and its third cycle of national ICT master plans, Thailand struggles to transform its aspirations into practice. This paper chronicles three decades of Thailand's ICT national plans and their relation to education reform. It also discusses the effect of global trends, Asian cultures, and Thai cultures on…

Describes the decision-making and planning processes at the University of North Carolina at Wilmington to unify technological initiatives and participate in a virtual university experiment with three Japanese universities. Discusses the use of technology in education, and expresses faculty attitudes and concerns. (LRW)

Asserting that an effective information technology (IT) planning process helps leaders determine appropriate roles for IT in learning, teaching, research, outreach, and management and predict how these might change over time, this article offers suggestions for such planning. Examples are: (1) set a general direction and broad objectives; and (2)…

Discusses portal technology in higher education, including planning, design, technical, and financial issues. Highlights include determining the customers; marketing possibilities for the university; ownership issues; data design; effective cost structuring; security issues; adaptability; content; and customer input and feedback. (LRW)

Provides a conceptualization of a communication and information system's infrastructure in order to help campus leaders plan more effectively. Discusses its elements, creating access to information, infrastructure maturity, infrastructure assessment, and technology planning for higher education. (EV)

Describes the connectivity features and options of modern campus communication and information system networks, including signal transmission (wire-based and wireless), signal switching, convergence of networks, and network assessment variables, to enable campus leaders to make sound future-oriented decisions. (EV)

This article proposes a framework that can help institutions break down and analyze the costs of online learning so they can make decisions about how to improve the cost-efficiencies of online education. The framework involves looking at costs across elements (which include the two stages of development and delivery plus administration of the…

Shortly after becoming a CIO (Chief Information Officer), the author read an article by Gregory Jackson in the January 2004 Chronicle of Higher Education entitled, "A CIO's Question: Will You Still Need Me When I'm 64?" Jackson, one of the most widely known and respected CIOs in higher education, argued that CIOs in higher education face four…

The recent revolution in information technology (IT) has significantly challenged society's perception and thinking about the world in which we live. Because of its many advantages, distance learning has been identified by educators, scholars, academicians, and researchers as one of the most effective ways to improve the quality of learning. This…