Understanding the needs of end users (customers, stakeholders) and the simultaneous application of new methodologies for the implementation of strategic plans in order to meet the needs of external (employers) and internal consumers (students and teachers) are essential elements of quality management in higher education. This article aimed to…

Purpose: This study provides a country-specific and sector-wide study of campus sustainability. Campus sustainability is a key consideration for the higher education (HEI) sector, and campus sustainability officers and managers manage its reporting and planning. Global and country-specific studies to date have focussed on individual organisation…

Purpose: The purpose of this study is to shed light on the association between stakeholders' materiality and the sustainable development goals (SDGs), highlighting how higher education institutions (HEIs) can pursue sustainable development and provide a holistic perspective by mapping material issues. This paper provides a clear understanding of…

With nearly 20% of college students reporting having a disability, disability services play a critical role in supporting students' access to higher education. Disability services has been critiqued for practicing from a reactive mode and may benefit from the collaborative partnerships with campus disability studies and disability culture…

This article examines the impact of the COVID-19 pandemic on university-community engagement (UCE) as an academic mission. The aim of the work is to outline the ways in which UCE has been functioning since the turbulent onset of the pandemic in the spring of 2020. The study undertakes a systematic review of the UCE literature to identify major…

This essay examines the importance of student success in higher education, particularly for underserved and disadvantaged student populations. This essay provides a review of contemporary trends in national postsecondary completion and strategies to enhance student success outcomes which will provide thriving economies and a talented workforce.…

This article explores the potential impact of artificial intelligence (AI) and machine learning on higher education. It overviews current generative AI capabilities and argues for ethical frameworks to address issues such as bias. The article advocates for a multidisciplinary governance approach involving institutional stakeholders by examining…

Franchised provision of higher education has been under the spotlight in recent times. Without shying away from the challenges faced by those delivering successful franchise arrangements, this paper shows how important franchising can be in extending access to higher education. The authors explain what protections need to be in place to ensure…

The adoption of learning analytics (LA) in higher education institutions (HEIs) in Mexico is still at an early stage despite increasing global interest and advances in the field. The use of educational data remains a challenging puzzle for many universities, which strive to provide students, teachers, and institutional administrators with…

Teaching and learning processes have not experienced major changes during the last centuries. However, eLearning platforms may transform these processes, turning the classroom from a teacher-centered and standardized space into a student-centered, customizable and highly scalable environment. These changes impact many different stakeholders such…

The number of International Branch Campuses (IBCs) is increasing at a striking rate in Global South nations; however, structures that privilege colonizing countries arguably continue. On one hand, IBCs are considered by some scholars as a neocolonial expansion. On the other hand, IBCs are welcomed by many Global South shareholders since IBCs are…

Purpose: This paper investigates areas for improvement in internship practices from the perspectives of key stakeholders, such as university department leaders, host company leaders, lecturers, work supervisors, graduates, and final year students. Student choices of internship practices are also reported. Design/methodology/approach: An…

Different Information Systems (ISs) have been implemented in many Tanzanian higher education institutions (HEIs) but most of them are not integrated with each other. This study aimed to discover whether these HEIs consider integrated ISs useful in performing different operations especially in decision making. A modified Technology Acceptance Model…

In response to globalization, many higher education institutions have focused on internationalization, which has been shaped by various rationales and manifests through various activities. The variation and complexity of the internationalization process, and associated benefits and challenges, make this topic important to understand at the…

The Carnegie African Diaspora Fellowship Program (CADFP) enables exchanges between academic scholars in the United States and Canada (Fellows) and African higher education institutions (Host Fellows), expanding and activating diverse professional networks that serve as platforms for communication, resource sharing, and strategic collaborations.…