This chapter presents a synthesis of the conceptualization and practice of institutional research (IR) in higher education (HE) in emerging countries across Southern Africa, Latin America and the Middle East and North Africa (MENA) regions. The chapter contextualizes the growing need for IR in these regions, identifies problems and challenges…

This research extends our understanding of research productivity by examining features of managerial practice and culture within university departments. Adopting a robust comparative research design, capturing both interview and survey data sourced from multiple stakeholders from New Zealand universities, we seek to identify factors associated…

Globalization in the 21st century has brought innumerable challenges and opportunities to universities and countries. Universities are primarily concerned with how to ensure the quality of their education and how to boost their local and global competitiveness. The pressure from both international competition and public accountability on…

Initially emerged in 1978, higher education research institutes (HERIs) in Mainland China have experienced rapid expansion and have become a major force in higher education reform in the last three decades. The development of these research institutes is closely related to the substantive growth of the higher education system itself as well as…

Research on collaboration between academic and student affairs in higher education suggests that student affairs must change to enhance outcomes of collaborative efforts. The purpose of this case study was to investigate perspectives of both academic and student affairs professionals within the context of a campus on which collaborations occur…

This article discusses the story behind American University's brand campaign. Colleagues and peers are asking how American University developed a brand strategy--"KNOW/WONK" campaign that launched in fall 2010--that's original, authentic, and representative of AU's distinctive personality. What they really want to know is how AU got it through the…

The challenges involving doctoral non-completion and a lack of academic or scholarly quality are not restricted to putting the blame on doctoral candidates themselves, their supervisors or the institutions where they enrol. As candidates carry huge responsibilities when entering doctoral studies, success can be associated with an array of factors…

While individuals in each country or part of the world face unique issues, many challenges facing higher education today are similar across the world. The great majority of higher education systems have grown in recent decades, enrolling far more students than they did in prior years and expanding their activities into new spheres such as economic…

The paper aimed to explore the self assessment practices in higher education in Bangladesh with special reference to Department of Business Administration of Shahjalal University of Science and Technology. For self assessment purpose the researchers have collected opinion from students, alumni, employer and faculty members on eight areas. In…

The President of the University of Cincinnati charged the Academic Coordinating Committee (ACC), a universitywide governance body, to conduct a comprehensive review of degree programs by designing a process with multiple outcomes: building an academically stronger university; ensuring consistency with the institution's capacity and academic…

The Internal Quality Assurance group of ENQA (IQA Group) has been organising a yearly seminar for its members since 2007. The main objective is to share experiences concerning the internal quality assurance of work processes in the participating agencies. The overarching theme of the 2011 seminar was how to use benchmarking as a tool for…

In this article, the author discusses how universities and the academics who work in them understand the relationship between teaching and research. In several countries, acknowledgement of the need to link teaching and research has led to the development of institutional strategies to achieve this goal. In South Africa, the linking of teaching…

The conversation in higher education has shifted, moving from a focus on what students know to a focus on whether they know how to think and, more importantly, toward the goal of providing skills needed for living and working in the twenty-first century. In this article, the authors present national evidence regarding the impact of intentional…

Quality measurement is essential in every form of research, including institutional research and assessment. This paper addresses the erroneous assumptions institutional researchers often make with regard to survey research and provides an alternative method to producing more valid and reliable measures. Rasch measurement models are discussed and…

Institutional performance benchmarking requires identifying a set of reference or comparator institutions. This paper describes a method by which an institution can identify other institutions that are most similar to itself using a methodology that identifies the nearest institutional neighbors based on a balanced set of metrics accessed from…